The Imperial Hotel and Restaurant

Room service is very poor, i have opted free breakfast, lunch and dinner, breakfasr was worst and they charged for free dinner, overall experience is terrible.

It was really a nice stay. Nice rooms, nice service. Location is superb if you are near dmch. Well recommended.

Before I go further, let me called attention on the various other people who have given positive reviews to this hotel - most of them (as I realized later) have the same surname. Wish I had noticed earlier. Probably scam reviews. 1. First, the positives: (a) It is a very centrally located hotel in Darbhanga town. (b) Every time you have an issue, the front desk is very responsive. (c) Food is tasty, although a curry dishes are too oily. 2. The negatives: (a) Darbhanga has terrible traffic and the town has various roads which are open only for one-way access from 8am to 8pm. Including the road in front of the hotel. (b) The first room allotted to me (404) would not open. 3 people from the hotel tried to work the lock but ultimately, I was allotted another one (406) but only when I got tired of waiting and asked for another one. (c) When I walked into 406, there was some old food item's remains lying on the floor. Asked for it to be cleaned which was done very promptly. (d) Not hot water in the night, it came in the morning. (e) Their menu has an elaborate list of continental cuisine but none was available. Not sure why, maybe the cook who makes that was away. (f) The breakfast is served as a buffet only when there are enough people (minimum of 10, I was told). If there are fewer people, you are served a la carte in your room. (g) The rooms can be much cleaner. (h) The initial electric kettle had rust stains and it was replaced - after I asked for a replacement. In all, a forgettable experience. Stay there only if there are no other options and there aren't many of those in Darbhanga.

This hotel is too good and very comfortable with our family. Thanks

Very nice hotel and perfect room size. Staff behavior good. Room service was excellent. Clean washrooms.

Clean room and good service available, staff is very polite and helpful. One of the best hotel in the area

Room was clean and premium. Nice room service. Staff behavior was polite. Food served was tasty. Good experience.

> major improvement is needed on cleanliness, mattress, and rooms need to be cleaned regularly. > bathrooms, lobby were clean. > proper parking for 2 four-wheelers.