Utente ospite
7 marzo 2025
The room and bathroom were large, spacious and tastefully decorated. I had a last-minute meeting venue request and both Bertha and Peter worked tirelessly to ensure they secured me a venue (the meeting spaces were fully booked for the day). I used the Private Lounge which featured a separate lounge and a table with seats set-up. It was perfect for my event. The food is amazing!!! I tried room service and lunch at Metropole, *chef’s kiss*. The F&B service team is friendly and offered quick, intuitive service always with a smile. A big thank you to the IT team who were quick to respond to my questions and offered immediate and lasting solutions. Most importantly, they followed up on my level of satisfaction after a short while! All the staff I encountered were friendly and professional. Special mentions: Bertha, Peter, Jackline, Martha and the gentleman from IT (sorry I didn’t get his name - he assisted me in room 304 on Wednesday, 5th in the morning and later in the afternoon in the Private Lounge). I 100% recommend staying here!
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