Utente ospite
31 maggio 2024
Our flight from Dalaman was cancelled. We were bussed to this hotel. This review is on 2 parts due to the experience we endured. Positives * The way the hotel handled very tired and disgruntled passengers. They were helpful and professional trying to placate the passengers and keep noise to a minimum for staying guests * Pool area looked lovely Negatives * Clearly the worst rooms are kept for these situations * We were trekked up 3 flights of stairs to room 304 * Staircase bannister loose and in danger of coming off the wall if leaned on heavily * Room was appalling. Ripped net curtains, dirty, no working air con, warm fridge, broken table, wires hanging out of walls * Floor was a real mess and a hazard * Sloping ceiling where the bed was meaning I smashed my head on it * Broken and awful furniture - thank goodness we didn't have to use it * Dirty shower * Flies all over breakfast buffet, inedible me menemen and potatoes * No orange juice (small issue)
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