Hotel in zona Five Below, Dallas

First, I booked a stay at the location, specifically asking if it would be possible for me to check in around 9-10am vs at 3pm. Right away, I got a friendly and professional response, explaining that they would not be able to guarantee this prior to my arrival, due to not knowing which rooms will be ready. I understood that completely, no problem! They went on to say in a follow up email, that they would do their best to accommodate my needs, and couldn't wait to see me! (The bus does not drop off in front of the property, so, I had to walk a bit, which isn't too bad except I was having to carry several big heavy bags.) I arrived at the location at 1pm, I walk in and there are about 3-4 staff standing behind the desk, I approach and they all simply stop and stare at me, without a single smile, wave, or word! So, I broke the ice by saying I had a reservation, the response was a lady pointing to the next register and saying, ”He will do it over there”. So, I go to that window, the older man asks my name, he pulls it up, and says, ”I don't have a room ready yet, it isn't cleaned. You have to wait til 3pm”. I look at my bags, and very politely, I said, ”if it just has not been cleaned, it's ok, I can clean it.” He of course says, ”I can not give room without it being clean!” And I understood that, was fine with it. Then he adds as an afterthought, ”That if you want room before 3pm, it's a $20 fee. I was a little upset walking out with my bags trying to figure out someway to pass the next 2 hours without having to go too far with my belongings, but, rules are rules, so it was not a deal breaker! But then, as I am walking back to the property, I run into a friend of mine, he asked to use my phone. So, he walks with me so he can make his call. We walk in the door a few minutes past 3pm. He walks over to waiting area to handle his call, and I approach the woman at the window. This lady has sort of an attitude and asks what I need, I tell her I have a reservation, she asks for my name, then she asked for my phone number. I didn't understand what she said when asking for my number, so, I said, ”I'm sorry? I didn't catch what you said!” She just looks at me ... My brain actually kicked in at that moment and I gave her my number. She then mumbled under her breath something about she doesn't know if she has a room ready yet... She then looks at me and said, with attitude,”For future references, when you do a reservation online, you need go enter the actual number of guests...” I understood the confusion, and so I responded with a bit of surprise, ”Oh, no, I did update it, it should have been 1, I am the one getting the room! She glances towards him, and I explain to her that he was only with me because he needed to use my phone. At that point, this other female staff member who had not spoke at all to this point, gets an attitude while directing her statement to her co-worker she says, Unhunh, no they were walking together from wayyy back there!” I said, o

Ok, posso vivere vicino al suono

Rimasto per il fine settimana dopo il Ringraziamento. Il check-in era piuttosto facile e la stanza era pronta alle 3 come previsto. Era pulita, ma quasi nessuna tovagliola (rispetto ad altri hotel dello stesso calibro.) Non ci sono pendenti nel giacca che è un tipo di disturbo. Nessuna carta da notizia e nessuna penna, nessun controllo remoto per la TV, che è la cosa peggiore di tutti. Le porte del bagno al bagno non sono una buona chiamata perché non restano chiuse tutto il tempo. La cassaforte in camera non funzionava e quando l'uomo di manutenzione (che era molto efficiente) cercava di cambiarla, doveva essere approvato da un supervisore chiamato Tamara. Sembrava che fosse bene continuare a cercare di ripararlo quando era evidente che doveva essere sostituito. Dopo 30 minuti, dovevamo insistere che prendesse una decisione perché dovevamo andare a vedere la vista. Il colazione è una buona e giusta varietà di cibo e, alla luce di tutte le recenti revisioni, abbiamo pensato che fosse possibile che la mancanza di attività durante la chiusura del COVID abbia portato la gestione a tagliare le spese. Non so che resterò ancora qui, ma non è stato male soprattutto per il prezzo che abbiamo pagato.

Ho soggiornato con il Fairfield non a giorni inn I'ho accusato la vostra compagnia per aver usato le mie informazioni e rubato le mie informazioni sulla carta non sono mai rimasto in un giorno in . Grazie I'ho chiamato la mia banca e ricevere il mio rimborso si sta andando. Court and I'll write a million reviews about this

My husband and I had a wonderful stay. The ladies at the front desk are very helpful and understanding very friendly ladies. Also the rooms are very clean and there are so many restaurants to choose from and walking distance... We will stay there are on next work load for business when going threw Dallas. Thank you ladies at the front desk for a wonderful and relaxing stay..

La posizione era eccellente per i nostri scopi, a circa tre minuti dal dottore che mio marito stava vedendo. Nella nostra camera mancavano un paio di lampadine, una nella vasca da bagno e una tra i letti, ma l'addetto alla reception ha detto che avrebbero aggiornato tutte le camere con nuovi infissi, mobili, ecc., quindi per ora erano solo assicurandosi che ci fosse almeno una luce accesa in ogni punto. Il letto era molto comodo, la tv era grande. La colazione, in una vasta area, comprendeva yogurt, cereali, uova strapazzate, patate per la colazione, salsicce, banane e mele, muffin, pancake e panini alla cannella, insieme a succo di frutta, latte e caffè. La signora incaricata della colazione ha mantenuto tutte le selezioni rifornite. C'è una piscina interna, ma non ci siamo andati quindi non posso commentare. Ci torneremo sicuramente se avremo bisogno di essere in quella posizione.

Excellent location for traveling via DFW. Staff are helpful & professional. Had an issue with the booking but Trip sorted it out within an hour. Highly recommended stay, good food too with a wide selection of choices for breakfast. The small shoppe in the lobby serves light meals that’s ideal if you’re in a hurry. Will stay there again 😊