Recensioni su Pullman Dali

Travel with big families and lucky to choose the pullman hotel which has convenient locations, accessible to most of the attractions near the erhai lake. The hotel is very new with fabulous lake view to enjoy the erhai and also xing sheng bridge . We dined in twice for dinner at level 5 grand Chinese restaurant. The food quality is above average and price reasonable with additional 10% off for hotel guests.

I have been serviced by Pullman Hotel in Dali for 2 nights. I am very impressed by the service of the staff, especially Mr. Edison. On the day I arrived, my luggage was broken. He was able to advise me where I could buy a new one, and he also took care of my luggage and brought it to my room when the room was ready. He always informed me and took good care of me. The other staffs were also very helpful. They are able to communicate with me well, and provided other services, such as breakfast, called a taxi to my destination, opened and shut the car's door for me. It showed a lot of care. I was very impressed. If I come to visit here again, I will definitely choose Pullman Hotel.

Very comfort stay , the room is spacious and clean , very helpful front desk . During I check in the front desk help to upgrade the room , maybe this is not the peak season

We had 3 persons staying in one room but everything in the bathroom has only 2.This is despite reminding t them that we need to have 3 sets.

Our experience at Pullman Dali was a mix of highs and lows, with some exceptional staff and several areas that fell short of expectations for an Accor hotel. The Good: We were fortunate to receive excellent service from Ms. Eleven and Mr. Herman, who went above and beyond to ensure we had a comfortable stay. Their kindness and attentiveness, especially when our child fell sick during the stay, were truly commendable. They provided all the assistance we needed, making a challenging situation much more manageable. Additionally, the café staff member, Mona, stood out for her patience and friendly attitude. The Not-So-Good: Unfortunately, the overall experience did not meet the standards we expect from an Accor hotel. Communication was a significant challenge, as many of the local staff struggled with English, making it difficult to get basic information or assistance. The hotel seems to cater primarily to local Chinese guests, which greatly influenced the atmosphere. The breakfast area was chaotic and crowded, and the variety and taste of the food left much to be desired. While Mona was polite and helpful, other staff displayed a dismissive and arrogant attitude. For instance, when we inquired about some of the local breakfast items, the response was abrupt and unwelcoming, as if they didn’t care whether we ate or not. Additionally, breakfast ended strictly at 10:30 AM. While I was still taking food from the buffet, the staff turned off the lights and removed the trays right in front of me without any warning. It felt extremely inconsiderate and left a poor impression. Other Observations: The location of the hotel is convenient, and the rooms are decent. However, the overall experience may be more suited to local Chinese guests rather than international travelers expecting global standards of service and hospitality. Final Thoughts: While there were shining moments thanks to a few outstanding staff members, the overall experience at Pullman Dali did not live up to the reputation of the Accor brand. If you are an international guest seeking a more service-oriented stay, you might want to consider other options.

Bring swim suit!!! They have an indoor swimming pool at 28Deg :) bring exercise wear, their gym equipment is amazing! Go to 25th floor to take pictures. Choose lake view for a relaxing sight. The hotel is nice! Staff did their best to hold the image of Pullman. Take Didi (car hailing) everywhere you go. It is quite affordable.

Awesome view of Erhai lake. Wonderful service and thanks to Coco for the great hospitality. Will definitely stay here again!

Molly has provided us with exceptional service while we were stating at Pullman Dali. I will certainly come back if i do come back to Dali. Thank you!

Very enjoyable stay. Good amenities and services. So cool encountering the robot who sent our food to our door step. Edison and colleagues is very thought and helpful, they are able to help with our queries and constantly check on us.

Very nice stay. 30 minutes ride to most attractions. Worth the price paid for the stay.

We had a wonderful short stay at Pullman Dali. Everything was quick and smooth from checking in and out. The location was great as it is not too far from the Railway Station and is just opposite the Lake Cruise port. Room was really nice and clean too. The staff upgraded our rooms to the ones facing the Erhai Lake. On our last day, we had to leave early for the train, and it was raining heavily. It was difficult for us to get a car and the staff, Eleven (if I am not wrong) helped to book a taxi using her own phone and did not accept any payment. Really thankful for their excellent service and would recommend others to stay here. I would definitely come back to stay if I come to visit Dali again.

This is a five star hotel. The view from our room is strikingly beautiful. The staffs are very kind and attentive . Truly a 5 star hotel. The hotel is new and have many high tech stuff. The breakfast is surprisingly good. We stayed at intercontinental Kunming before but think that the breakfast here is lowkey better. Love the guoqiao mixian and guihuabing.

It’s the first trip for my family and I to Dali and we truly enjoyed our stay here. The location of Pullman Dali was perfect - it is conveniently located near to Dali railway station and it overlooks the Erhai lake. The rooms were spacious and the cleaning staff did a good job at keeping the rooms very clean. We had a small hiccup with one of the rooms on the first night but the front desk staff were helpful and quick to resolve it. All the staff were helpful with any questions and recommendations to places of interest. Special mention to Herman who has been accommodating, and extremely attentive and helpful throughout our stay! The arrangement of printout of the photos taken during our stay was a very sweet and nice token. Furthermore, he went above and beyond by helping to arrange the delivery of something that we accidentally left behind. Overall our stay was enjoyable and I would highly recommend Pullman Dali to anyone looking for comfort and quality!

Beautiful hotel and a pleasant stay. Hotel manager approachable and provided top notch service