Dali Liting·Cangshan No. 1 Banshan Resort Hotel

Our stay at the hotel was a mix of positive experiences and significant disappointments. Let me start with the highlights, which were undoubtedly the service and the food. The staff were consistently friendly, attentive, and prompt to respond to any requests we made. Their welcoming attitude was commendable. We also enjoyed the meals at the hotel restaurant; the food was nice. However, we faced several critical issues with our room that severely impacted our comfort and rest. Firstly, the room description was misleading. It explicitly mentioned access to a private hot spring, which was a key factor in our booking decision. To our disappointment, there was no hot spring facility available. The most significant problem was the air conditioning. The hotel uses a centralized A/C system. On the night of our stay, as the room was warm, we needed cooling. However, we were informed that because most of the guest had switched to heating mode, the A/C could not be turned on for our room. To make matters worse, no fan was provided as an alternative. We returned to the hotel quite late, and only realized the A/C issue around 1:30 AM. With the room being uncomfortably warm and stuffy, our only recourse was to leave the room door open for quite some time to cool it down. This was a major downside as it disrupted our much-needed rest time, especially since we had to wake up at 8:00 the next morning. This situation was highly inconvenient and frankly, unacceptable. In summary, while the service team and dining experience are great, the inaccuracies in the room description and the critical lack of climate control in the room make it difficult to recommend without reservation. We hope the management addresses these issues.

第二次來大理，不想住在海邊，衹想在蒼山腳下感受森林氧吧就住在了這兒，各方面都不錯，設施都很新，裝修風格很有藝術感，能感受到設計的用心，每個角落都很好拍，隨手都能出片。餐廳的餐食也很好吃，就餐環境安靜舒適。

來大理這趟的酒店真的太驚喜滿意了，帶着家人來都説好。以後就是大理必住酒店了。酒店在村子靠山的位置，有接機服務，環境非常幽靜，設計感很強。人少的時候早餐是配餐，比自助餐更好。酒店的每一樣都讓人喜歡。