Utente ospite
23 ottobre 2024
Fire test certification during my stay was really annoying, i was not able to have a rest, elevator was not working and impossible to go outside and the alarm was very loud.
The hotel do not inform me before about this test, manager was on day off so difficult to ask any modifications or compensation or cancel… In the room the phone was not working and the smell of new material was heavy… Don’t take a room on road side, aircon blow direct cool wind on the bed which is not comfortable.Even if the team was kind this is not what we expect from a 5 star hotel.
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