Ethan
13 dicembre 2024
It was ridiculous to took us waiting for almost an hour to check into our room when we arrive at 3pm. The check in time is at 2pm, check out time for guests before is at 12pm, but the room cleaner wasn't managed to clean up the room even after 3 hours at 3pm? That's impossible. We finally check into our room at 4pm, after the receptionist told us that our room wasn't ready and need to be cleaned when we arrive Hotel at 3pm. Our room has bad smells flowing from the bathroom, and there is a big broken hole on the wall inside our room. The floor becomes uneven due to water damaged.
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