Hotel in zona Cream_Lait, Dakar

Struttura bellissima, personale gentilissimo, cibo super buono. Lo consiglio a tutte le persone che vogliono il massimo a parità di prezzo. Super felicissimo per essermi rivolto a loro. Pieno centro di Dakar.

This place is truly awful. I travel Africa for a living so I have experienced many lovely hotels across the continent. This is not one of them. The place is palatial - I would describe it as ”faded decadence, a relic from the past”. The rooms are perpetually damp and uncomfortable, with A/C that cannot be shut off so I spent much of my time freezing in my room. The WIFI is terrible, works intermittently in rooms and not at all in conference areas. The grounds are far too spread out with the conference facilities a 5-10 minute walk from the main building - making it unwieldy to return to your room midday. The food at the restaurant is barely passable. Worse yet, I put a ”do not disturb” sign on my door permanently for the 5 days and nights I was there as I did not want my room cleaned and didn't want anyone entering without me there. Despite that, on at least two occasions, staff tried or did enter my room (once while I was sleeping, which felt a bit creepy). But the worst of all is that somebody entered my room and stole $200 (leaving another $250 behind with the hopes it would not be detected, I am guessing?). At first, the hotel management ”appeared” to take this seriously. They interviewed me not once but twice in their management offices, taking copious notes and asking about lots of detail with lots of pomp and decorum. They said they had cameras and card readers that could identify who the culprit was and promised to take rapid action and get back to me soon. You know how this story ends - I never heard back from them, despite assurances that they would email me the next Monday upon my return to the US. It struck me that they wanted to put up a pretense of ”looking into it”, but the minute they realized I would not make a public fuss about the incident, they fell into inaction. So in conclusion, I would say the hotel is not very safe and management doesn't truly care about security issues. Go somewhere else. Dakar is filled with many wonderful hotels so you won't lack for choice.

Very nice location but one hour from the airport and best to make sure you book a taxi to meet you on arrival. The amenities in the bathroom are excellent. No need to take shampoo soap or lotion, hotel supplies very good quality. I had a Seaview room which was nice, but the rooms dare dark. Buffet breakfast is excellent with the next station doing omelettes and crêpes. Live music on Saturday evening which was excellent also I recommend this hotel

We chose this hotel due to reviews here and the location in Dakar. Having traveled in various African countries it sounded like a good deal. We arrived after busy working days in Senegal (for my wife) and Burkina Faso (for me) in the Oceanic. So we needed some calm and quiet and thought - since the hotel is away from the main streets - this would be alright. It was a Thursday night during the Football World Cup 2022 - we would have expected some noise, but since all the games had ended at 21:00 - the night should be calm and quiet. We had some food outside and arrived for the night at about 23:00 with a tremendous noise. - ”oh, it's just the neighbours, they will stop at midnight” - that's what we were told at the reception - this happens every Thursday - apparently. Now if you check my pictures - you can see there is absolutely no noise canceling in the rooms - neither the door, nor the window keeps even a whisper outside - but especially no bass from a 200.000W Karaoke machine. So - incredible noise until about 00:15 - then slowly but steadily the noise went ... We were told this only happens on Thursday - so we left Dakar on Saturday for a tour and decided to give the hotel another go for two nights on our return to Dakar before we headed back home. Big mistake. We arrived back on a Tuesday about a week later. After a long trip all through Senegal - again - for some quiet winding down. And then it started - Tuesday night - Metallica in your room - I am serious - even if I raised my computer volume or the TV volume to the max - no way it could be louder than the noise that entered from the neighbours. Incredible. 22.00 - the receptionist went over to the restaurant and asked them to turn the music down - result: the music volume in the room went down from Metallica, let's say to Johnny Hallyday. So I went down again at 23.00 and asked the reception to go over there again, to call the owner, the police or to find us another room. Now the nigh**are starts. The receptionist was repectless and told me to find a new hotel - if I am not happy with my room and the noise. He will not call the police - and the owner already called the neighbours - everyone helpless - as we found out. I stayed at the reception until 00.15 - the music was still going strong - we were offered nothing - they were helpless and the receptionist rude (he never came back to say he was sorry, neither did the owner encourage that - since we met him again the following night - he barely looked at me). The next morning the owner of the hotel came to explain to us, that there is a political issue and that he can not do anything about the noise. The police will not do anything (that is what he was telling us) that's why he will never call them. Well - if you never try, you never know, as Coldplay said. He told us that they had an agreement, that there will only be noise on Thursdays - we saw how that agreement worked out... And what an agreement that is - I guess that should be