Canvas Danang Beach Hotel

Overall, a very bad experience 1. Facilities are very outdated * 1.1. The faucet handle was already worn out when I arrived, and it couldn’t properly shut off the water. On the last day, the plastic inside finally broke. The engineering team came three times but couldn’t fix it and simply left. At checkout, they charged me for the repair. The total cost was 3,000,000 VND, but I ended up paying 500,000 VND. * 1.2. The balcony door made of metal was bent and didn’t close properly. Even if you lock it, when you return after going out, you may find the door open with rainwater inside the room. * 1.3. The plastic card slot for the room’s entrance kept falling out, and it was already like this from the beginning. ----------------------- 2. Poor service quality * 2.1. Although they claim to operate a 24-hour front desk, the staff often turned off the lobby lights and slept. Naturally, they didn’t answer the phone, and you had to go and wake them up yourself. Other nearby hotels operate their front desks properly 24/7, so you will definitely feel disadvantaged here. *2.2. Communication among the staff is very poor. Whatever service you request, it will never be handled properly if you only mention it once. You must prepare for every possible issue in advance.

Overall a clean and spacious hotel. The breakfast selection changes a bit everyday too. Our view was an building but we could catch a glimpse of the city since we are situated at the corner. Service staff is friendly. Hotel provided free airport transfer during our booking which you have to book with the reception in advance. Opposite is the my khe beach.

Very helpful and sweet welcoming with cakes. And breakfast are so perfect. Location and view quite stunning. Overall fully satisfied and felt like little Oasis for Family vacation