Mercure Danang French Village Bana Hills

It was raining the entire time during our stay, yet the view from the hotel was a highlight! We could not do much outdoors so stayed at indoor fantasy park most of the time. Breakfast and dinner buffet were great!

Awesome concept. Enjoyed the French decor. Appreciated the heater provided in the room. Linen and towels were great quality. Breakfast buffet with a good variety of dishes.

I would like to share some feedback regarding our recent stay at your hotel. Overall, we found the location to be a great spot to relax, especially with the excellent facilities offered by Sun World Ba Na Hills. We came to celebrate both our anniversary and Christmas, and were excited about the experience. On the first day of our stay, we encountered an issue with the hot water. We called for assistance and waited nearly an hour for someone from the hotel to come and resolve the problem. It is now almost 10 PM, and the outside temperature is below 19°C, making the situation quite uncomfortable. On the second night of our stay, we were unexpectedly woken up at 7 AM by a housekeeping staff member. She informed us that we had requested a repair for the hairdryer, which was not the case. We tried to explain the situation, but she ignored us and entered the room without our consent. After checking the hairdryer, she left her master key behind. Later, she entered the room a second time, but fortunately, my husband had already finished his shower and was dressed. I find it difficult to believe this happened at a Mercure hote

The hotel is located within the Sunworld of Bana hill, I went there in December so it was really cold and rainy towards the afternoon. You can’t really see anything in the afternoon so make sure to go Golden Bridge in the morning if you plan to visit. Bring thick jackets, raincoat/umbrella and plan your trip well if you’re going during this period. For anyone planning to visit Sunworld I would definitely recommend to stay over for a night so you can avoid the tourist crowds, take good photos in Sunworld in the evening / morning and get 30% off your tickets to Sunworld. The theme park itself is dreamy with European vibes. The downside would mainly be expensive food (expected given it’s a theme park), small room and the weather.

I really like the service and care of the staff here. Thank you, Ms. Suni for welcoming us so well. Do everything we want very well. 🥰

Everything hits the standard. Good room, nice service. Friendly staff alway help the guests for any inconvinence.