De Lamour Hotel

I made a reservation for a partial sea-view family room for five nights following my wife's eight-night stay. We were downgraded to a room without a view, despite my booking confirmation clearly indicating a partial sea view. The hotel claimed no such rooms were available. Furthermore, for a significant portion of our stay, we lacked hot water for showers, a fact confirmed by the reception staff. I contacted Trip.com to report this unfair treatment and apparent misrepresentation. Only after this intervention were we provided with the correct room and hot water service. I do not recommend this hotel. I saw their concierge help all guests of other races but refused to help me with my 6 pieces of large luggage. This hotel has treated us differently because of our race, and furthermore, the lack of proper ventilation, closed windows, and crowded breakfast room created a significant health risk, posing a potential medical emergency. Consequently, we avoided breakfast following my illness after my third visit. I paid for a different hotel and will be staying there moving forward.

Nice room with the seaviews and good breakfast so we will come back again

Our stay at De Lamur in Danang was okay, but we had an unpleasant start. When we entered the room, we were met by a huge cockroach. Instead of resting, we had to spend time getting rid of it. Later, another cockroach appeared, which was not a great experience. Otherwise, the hotel was fine, but this situation definitely left a negative impression.