Pullman Danang Beach Resort

Recensioni su Pullman Danang Beach Resort

Pullman Danang Beach Resort

101 Võ Nguyên Giáp, Street, Quan Ngu Hanh Son, Da Nang, VietnamDettagli hotel
Pullman Danang Beach Resort
Pullman Danang Beach ResortPullman Danang Beach ResortPullman Danang Beach Resort
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.2/10
Ottimo
222 recensione
Recensioni verificate
Ubicazione9.2
Strutture e servizi8.9
Servizio9.2
Pulizia9.4
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Tutte le recensioni(222)
Recensioni positive(219)
Recensioni con foto/video(92)
Ottima colazione(53)
Piscina meravigliosa(32)
Spiaggia meravigliosa(27)
Ideale per viaggi di lavoro(18)
Vicino alla spiaggia(9)
Insonorizzazione mediocre(6)
Buffet delizioso(6)
Con piscina a sfioro(4)
Recensioni negative(3)
Aidexiaohuaer
Camera Deluxe (2 letti, con vista sulla baia)
Soggiorno: gen 2024
Famiglia
24 recensione
9.5/10
Fantastico
Pubblicata: 15 feb 2024
La vista sul mare nella stanza è un po' di parte. Bisogna stare all'angolo del balcone per vederla. Tutto il resto è molto bello. Mia moglie ha anche ricevuto una torta per il suo compleanno, il che è abbastanza premuroso. Non c'è niente di simile molti punti ristoro come nel centro città, ma sono tutti raggiungibili a piedi. È un bel ristorante. Ci vogliono 20 minuti di taxi per raggiungere l'aeroporto e costa 220K VND (RMB 70).
Testo originaleTraduci con Google
6/7
Risposta dalla struttura: Xin chào Stimato ospite, Grazie mille per la tua bella recensione! Sono così felice di sapere che ti è piaciuto il tuo soggiorno qui con noi, soprattutto con la comodità di essere vicino a tutto ciò che conta. La tua raccomandazione significa molto Pullman Danang Beach resort ! Grazie ancora e non vediamo l'ora di rivederti qui nel tuo prossimo viaggio. Cordiali saluti, Tran Thi Minh Thao (signora) Responsabile dell'esperienza degli ospiti
Utente ospite
Camera Superior Comunicante per Famiglie
Soggiorno: gen 2024
Famiglia
4 recensione
10.0/10
Eccezionale
Pubblicata: 18 mar 2024
È stato bello. La posizione è buona e non sembra un brutto hotel per un soggiorno confortevole e piacevole. Ma la colazione non era adeguata.
Testo originaleTraduci con Google
Risposta dalla struttura: Caro ospite stimato, Grazie mille per i tuoi gentili commenti. È davvero gratificante sapere che ti sei divertito in hotel e che tutte le tue richieste sono state soddisfatte dal personale. Speriamo di avere l'opportunità di darti il ​​benvenuto di nuovo presto nel nostro hotel! Saluti, Tran Thi Minh Thao (signora) Ospite Responsabile dell'esperienza
fafahanfafa
Camera Superior con due letti singoli
Soggiorno: apr 2025
Famiglia
11 recensione
8.0/10
Molto buono
Pubblicata: 27 mag 2025
This is our second time back in 2 years. They have upgraded some of the facilities. Breakfast remains good though I think this time they added more Korean food which is not my cup of tea. Room is good. Pool is great. The beach was quiet and very private. Our kids love Pullman and they are looking forward going back again. My daughter accidentally broke the glass in the bathroom and they wanted to charge me for that. It is not a huge amount of money but this is the first time ever I have been asked to pay for a broken glass. As hotel operator, I believe they know usual wear and tear and accidentally damaged items. The room charge should have factored in normal situation like this. It is not vandalism, only one glass was broken and we did not hide it, we left the glass there for them to see and pick up. We were very surprised at them asking us to pay. What if thr fan or air con is broken, will they charge us for fixing it? I suggest them putting a sign up to inform us what will be the charges if things are broken in the room so that we have an option whether we need them to be in the room.
Traduci
Risposta dalla struttura: Dear Ms. Fafahanfafa,Thank you so much for your review and for continuing to choose us to take care of you during your travels.We are delighted to know that our room, pool and the beach have left you with great impression. On a separate note, we acknowledge your feedback on the charging of broken item. Kindly be informed that the list of chargeable item is available in the room but unfortunately did not reach you well. We do understand that your needs where may have been different and we fully respect that.Again, thank you for your feedback. We look forward to have a chance welcoming you here again in your next stay.Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Utente anonimo
Camera Deluxe (letto matrimoniale, con vista sulla baia)
Soggiorno: mar 2025
Viaggio con amici
7 recensione
8.5/10
Molto buono
Pubblicata: 24 apr 2025
Had a good stay at Pullman Danang. The staff there is friendly:)
Traduci
Risposta dalla struttura: Dear valued Guest,Thank you very much for your kind review. The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Pullman Danang Beach ResortSincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Shek Isaac
Camera Superior Queen
Soggiorno: dic 2024
Coppia
17 recensione
7.5/10
Pubblicata: 6 gen 2025
We was so appreciated for the Front desk staff, he was very helpful. The Room are tidy, I really like the big bathtub. There was so warmly hand writing welcome card by the Manager, and fruit plate was so nice. Breakfast was so good
Traduci
Risposta dalla struttura: Dear Mrs. Shek Isaac, What a pleasure to read your review for your recent stay at Pullman Danang Beach Resort.We are committed to ensuring that we provide a level of hospitality service that leaves positive and lasting memories for our guests' visits and so happy that you had found helpful front desk team, the tidy room and the warmly hand writing welcome card as well as the good breakfast. I have shared your impression with the related head of departments. However, it would be great if you can share us more in detail on what we could learn and use to improve our service more to win your highest satisfaction with a 5-stars score on your next stay.It was a pleasure hosting you as our guest and we all look forward to hearing that one day you will be back for another visit.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
Utente ospite
Camera Superior con due letti singoli
Soggiorno: nov 2024
Famiglia
3 recensione
7.5/10
Pubblicata: 28 dic 2024
The hotel is nice and at very good location but the service is not as good as other 5-star resort because sometimes, they don’t have staff to help guest to load/unload luggages. Besides, in our room, the tissue box was broken when we checkin, the resort did change when we tell them but it should be more perfect
Traduci
Risposta dalla struttura: Dear Valued Guest, We are really sorry to hear that the first impression on your arrival day didn't meet your expectation.May I sincerely and formally apologies to you for the poor experience you have encountered during your stay with us letting you know that we take your comment very seriously.We appreciate that you took the time in sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the very near future.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
K
Suite per famiglie
Soggiorno: gen 2025
Viaggio con amici
6 recensione
10.0/10
Eccezionale
Pubblicata: 25 feb 2025
There is daily yoga class. Very pleasant hotel and attentive staff. The family suite is huge and comfortable. Attentive staff. There is shuttle bus to and fro Hoi An. Costing about 160k for a round trip per pax. It is very comfortable but timing a little inflexible. Pick up from hotel is 2.30pm and return is 3.30pm or 8.30pm. Would be better to use grab and cheaper too.
Traduci
Risposta dalla struttura: Dear Mr. K,Thank you very much for your kind comments,It is truly rewarding to know that you had a pleasant time at the hotel and enjoyed our Yoga class.We hope to have an opportunity to welcome you back to our hotel again soon!Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
Milly Lok
Camera Deluxe (letto matrimoniale, con vista sulla baia)
Soggiorno: dic 2024
Famiglia
3 recensione
10.0/10
Eccezionale
Pubblicata: 20 gen 2025
Best management and best service. My from Pullman is the best lady who gave us a lot of good advice in here, she is professional.
Traduci
Risposta dalla struttura: Dear Ms. Milly Lok, Thank you for taking a moment to share your experience and for recognizing our friendly staffs. I will share your comments with My. I am sure that this feedback will serve as an encouragement to her and all of our staff as we strive to continuously improve the quality of our services.I am pleased to see that you enjoyed your stay overall. We look forward to welcoming you back to Pullman Danang Beach resort in the future.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
AtoZ8888
Camera Superior con due letti singoli
Soggiorno: nov 2024
Famiglia
3 recensione
10.0/10
Eccezionale
Pubblicata: 2 gen 2025
we were upgraded to two bedroom suite with reasonable charge thanks to the manager who accomodated our booking mistake. the resort was so beautiful we cancelled our day trips and enjoyed the facilities and the beach. thanks for a great time and we will be back!
Traduci
Risposta dalla struttura: Dear valued Guest, Thank you for taking the time to review your experience at Pullman Danang Beach Resort. We value your feedback and are delighted to hear that you were pleased with the booking mistake handling from the front desk manager. We strive to ensure that our team members are trained in going above and beyond for all of our guests. Thank you again for your kind words! We look forward to welcoming you back to our beautiful resort.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
YAU KAI MAN
Camera Deluxe (letto matrimoniale, con vista sulla baia)
Soggiorno: nov 2024
Famiglia
5 recensione
8.5/10
Molto buono
Pubblicata: 31 dic 2024
15 mins from Da Nang Airport, very convenient to visitors, service was good and beautiful beach, while just a bit old and toilet flush is bad
Traduci
Risposta dalla struttura: Dear Mr. YAU KAI MAN, Thank you so much for your review and for chossing us to take care of you during your travels. We are so happy to hear that you enjoyed your stay here with us, especially with the convenience of being located to all things that count. Please rest assure that issue you had faced were discussing among management team and this is already put on "to do list" for maintain team. Mr. Yau, your feedback is very appreciated and hopefully your next visit will be a flawless one.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
Utente anonimo
Camera Superior con due letti singoli
Soggiorno: mag 2024
Famiglia
10 recensione
10.0/10
Eccezionale
Pubblicata: 9 giu 2024
Wonderful resort with direct access to My Khe Beach. Comfortable and spacious room, with balcony looking into the garden/pool. The other good thing is that Pullman resort introduces new dishes in the breakfast buffet daily, with a wide spread to energise your day. K-mart is just opposite the resort, with different eateries along the stretch of road too. Friendly staff.
Traduci
Risposta dalla struttura: Dear Valued Guest, We appreciate your feedback and thank you for taking the time to write the review. We are glad to hear that you had an enjoyable stay with us and found our location, the room, the breakfast quality to be a highlight. We strive to ensure a pleasant stay for all our guests and we thank you for choosing us as your preferred resort destination. We look forward to welcoming you back in the near future! Regards, Tran Thi Minh Thao (Ms.) Guest Experience Manager
Neil
Camera Superior Comunicante per Famiglie
Soggiorno: lug 2024
Famiglia
3 recensione
9.5/10
Fantastico
Pubblicata: 27 ago 2024
Great location on the beach!
Traduci
Risposta dalla struttura: Dear Mr. Neil,Thank you so much for your kind review. I am so happy to hear that you enjoyed your stay here with us, especially with the convenience of being located that provide a great access to the beach.Thank you again and we look forward to seeing you back here on your next trip. Sincerely,Tran Thi Minh Thao (Ms.) Guest Experience Manager
Florence
Camera Superior Comunicante per Famiglie
Soggiorno: mar 2024
Famiglia
2 recensione
10.0/10
Eccezionale
Pubblicata: 27 apr 2024
We stayed at the Pullman for 3 nights. The hotel is right on the beach and great to have both pool and beach in close proximity. Adjoining room with the kids was convenient and staff were lovely. Definitely coming back!
Traduci
Risposta dalla struttura: Dear Mrs. Florence, Thank you for taking the time to write a review of Pullman Danang Beach Resort. We are delighted to hear that your visit was enjoyable and that it fit well with your family vacation. We take great pride in providing a welcoming atmosphere and our team works hard to make sure every guest has an unforgettable experience. Regards, Tran Thi Minh Thao (Ms.) Guest Experience Manager
Chris Jugalbot
Camera Deluxe Queen
Soggiorno: apr 2024
Famiglia
3 recensione
8.5/10
Molto buono
Pubblicata: 4 lug 2024
We had a fantastic stay in Pullman Da Nang. Great staff. Great food
Traduci
Risposta dalla struttura: Dear Mr. Chris Jugalbot, We glad to read that our hotel had met your expectation and able to give you a fantastic stay. Thank you once again to share your heartwarming feedback and we do look forward to welcome you back in the near future.Regards, Tran Thi Minh Thao (Ms.) Guest Experience Manager
HAN
Camera Deluxe con 2 letti singoli
Soggiorno: ago 2024
Famiglia
1 recensione
8.5/10
Molto buono
Pubblicata: 16 set 2024
Great first stay in Danang! Truly enjoyed the location, right on the beach and easy to eat out or order in. Wish there were chairs closer to the water so we could enjoy the shade while watching the little one playing in the water. At the moment it's either all sand with shade or all water with absolutely no shade. Service was great as well. Everyone was helpful from start to finish. Only issue was room cleanliness. It was passable but there were still dirty corners, trash under the bed, and shower stains. Cleanliness was also an issue on parts of the beach where trash and cigarettes littered the seating area. Definitely stay here if you want beach access!
Traduci
Risposta dalla struttura: Dear Mr. Han, We appreciate your feedback and thank you for taking the time to write the review. We are glad to hear that you had an enjoyable stay with us and found our location and service to be a highlight. At Pullman Danang Beach Resort, we work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short in the room cleanliness; please allow me to express my sincerest apologies. Your feedback had been shared to all Head of Departments for further improvement. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are glad that it did not take away from your overall experience. We strive to ensure a pleasant stay for all our guests and we thank you for choosing us as your preferred beach resort. We look forward to welcoming you back in the near future!Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager