InterContinental Danang Sun Peninsula Resort

【Happy Moments】 Environment & Facilities: Location: The hotel is very far from the city center, perfect for a pure "staycation" where you do everything on-site. Architecture & Room: The hotel architecture is magnificent and very pretty. The room I booked was spacious with a balcony. It was very comfortable, and the bed was large and very comfortable to sleep in. Abundant Experiences: There are many experiences to try within the hotel. I did candle making, cocktail making, and wine tasting. My boyfriend loved the wine tasting session, which offered very rare wines to try, and the assistant sommelier at the Buffalo Bar was very professional. Piece of advice: When enrolling in classes, do not pack your schedule too tight, as transit between locations takes time. Staff & Breakfast: The reception staff were very friendly. The breakfast wasn't bad at all. While I was unable to sit at the very iconic balcony side, the food in the VIP lounge area was quite good. 【The Unpleasant Parts】 A Disappointing Birthday Celebration: This was the biggest letdown. I was there for my birthday celebration. The hotel had initially agreed to decorate my room beforehand, but perhaps because we checked in a bit early (around 2 hours in advance), it wasn't done. No other birthday offers or gestures were provided by the hotel, despite my boyfriend emailing in advance to inquire about possible special arrangements. It was the most un-birthday-like celebration in my life. I wasn't asking for anything extravagant, but the complete lack of acknowledgment was truly saddening. Poor Bathroom Setup: The bathroom setup is very tricky. There is no shower curtain, so taking a shower sprays water all across the room. This makes the floor very slippery and dangerous. The toilet ventilation is poor. Logistics: Buggy Service: The buggy service requires booking 10 minutes in advance. However, if you are on the "Earth" level, the actual waiting time is way longer. The best way is to take the tram back to the reception area and get a buggy from there to avoid prolonged waiting. Dining Experience: The Tingara restaurant was fine—the food was great—but again, there was zero birthday vibe for me on my special day. I got a better celebration at a local dining compared to here . Also the menu served at the restaurant does not align with the website information. Furthermore, the staff serving us was a bit clumsy and inexperienced, though she didn't make major mistakes. In conclusion, this is a hotel suitable for travelers seeking impressive facilities and a wide range of activities. However, if you expect thoughtful, personalized service, especially when celebrating a special occasion, you will likely be disappointed.

Excellent service, especially in meeting many of our requests by Staff Phuc Truong. We are very grateful for her assistance and will visit again.

We have nothing but great things to say about this fantastic resort and everyone who strives to make it even better each day. Thank you for the wonderful service!