Comfort Suites Urbana Champaign, University Area

離學校比較遠，但是有公交車 很方便，臨時住一下比較划算。

I want to preface this review by saying that Laura the AGM/Director of Sales and Beaux the Assistant Manager were very nice and I do think they both did everything in their capacity to make up for my experience here at Comfort Suites, which is the reason they gained an extra star, however they were unable to give me results that I desired. I stayed here for unofficial weekend, which took place Friday March 1, 2024-Sunday March 3, 2024. I was placed in room 225 and I contracted 3 itchy bites on my face, back and hand that I identified as bed bug bites. I contacted the GM Fendi about my stay and I have yet to hear a response. I was told that this is busy time for the hotel which I’m sympathetic too however I now have three bites that are extremely itchy, I had to remove my fresh $120 quickweave in fear of bed bugs being in my hair, so that I could wash it, I also had to buy alcohol to spray on my belongings to make sure that I wasn’t bringing any bed bugs back home with me. Not to mention the emotional distress this had on my stay at the hotel and my travel back home. This was a huge inconvenience and today is Wednesday March 6, and I have yet to hear from any of the two GM’s who are the only ones who have the authority to give me back a refund for my stay. I have now taken matters into my own hands to get my money back, so a response is no longer needed. I just want my fellow ILLINI and visitors to know that RM 225 has bed bugs and to BEWARE.

Was a nice stay with great a/c and the rooms were very clean and nice looking. Breakfast was a bit bland and the pool area needs some work but we would stay again.

Rooms were wonderful and so were the staff. Problems were the guests. One guest let the bathtub overflow which caused a flodd in the breakfast room on the 1st floor causing a fire and forcing us to evacuate at 1030pm on Sat night and unruly guests on the 3rld floor that continued to run, jump and cause noise well past midnight and management could not get them to stop.

Could hear all neighbors and entering going by in the halls. The sheets were perfumery smelling. Things seemed clean at first, but it didn't last.

The hotel was ok, the rooms were clean. We didn’t have much contact with employees but the one we did were nice enough just wish they had more information. The pool was not closed but had to be refilled on the day we arrived and no one said anything as I got my kids to the pool it was freezing cold. My kids would not even touch the water. So for that reason I am very disappointed because that is the reason we stayed here I brought several people to this hotel for a gymnastics meet. Again none of there kids got in the pool all weekend, because the temp couldn’t have been over 60 degrees.

My wife and I enjoyed our stay at The Comfort Inn in Champaign, IL. We would stay there again in the future. During our initial check in there was a problem with the reservation but Allana Fuller the hotel manager helped resolve that issue immediately. I am impressed with her dedication to excellence and elite customer service. Thank you to the entire staff.

I had trouble checking in the front desk attendant was rude and claimed she couldn't find my reservation.

One of the toilets in our 2 rooms did not have adequate water for flushing and needed 3 flushes to work. Otherwise it was very good.