Utente ospite
19 giugno 2024
Very rude and inconsiderate! I was charged for a additional night that I did NOT stay. I was promised by the manager by the name of Ann, that I would NOT be charged and the reservation had been cancelled. Ann stated that she would add the points back to my account for a free night. I have not received points. Attempted to contact Ann she rudely hung up, attempted to call back several times no answer.
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