Utente ospite
26 novembre 2023
Stayed for Thanksgiving week from Wed to Sunday in Family room/cottage. Here are my reasons for 3 stars: Property ground 4 stars Food 2 stars Staff 4 stars Value 2 stars Property ground 1 stars (read more below) Overall 3 stars Property ground Well landscaped, remote location, plenty of parking, pool area looked pleasant. However, you could not use any of the amenity area due to mosquitoes. Place is beyond tolerable with mosquitoes. Couldn’t stay outside for a minute before getting eaten alive. This very thing simply ruined our vacation. This unfortunately was true for the entire Culebra, some locations were better then others but overall this was simply bad…really bad. Food Breakfast was included but nothing good. Been to other Latin area/county and had some of best “local” breakfast. Here they try to mimic American breakfasts but miss the mark. Bar was fine but again couldn’t enjoy drinks due to mosquitoes. Staff They were tentative and always pleasant. lady that we interacted most with didn’t speak English well so we had some communication issue but got through. Value Paid over $400 per night for family of 4 to stay in family room. It is their higher priced room. So, i figured it will be situated/views/etc accordingly. Nope. It is arguably the worst positioned room with absolutely no view. We had view of parking and roof of main building. When we checked in, one of room A/C didn’t work, it took little but they were able to make it work. No hot shower. Water wasn’t cold but no hot water. We managed. We’ve chartered fishing boat, rented car for entire stay, did beaches, eat at most of restaurants, did shopping, did diving (highly recommend Culebra divers)…spent good money for our Thanksgiving and place is beautiful, however, unless they fix the mosquitoes problem we will never come back. By far this was the worst experience and hate that this hotel is getting this review but it is impossible to have fun when you look like you have chickenpox.
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