Jose Pablo G
3 settembre 2024
The overall experience was great, from arrival to departure. The entire team was wonderful. I would especially like to mention: - Rafaela from the pool, who was warm and welcoming, ensuring my time there was always enjoyable. - Santos, who made our breakfast amazing each morning. - Maria from concierge, who was extremely helpful, knowledgeable, and a pleasure to speak with. - Freddy and Adolfo, our dinner servers, who were incredibly attentive and provided superb service. - Christopher, who hosted the rum tasting, made the experience engaging and fun by explaining all the rums exceptionally well. - Randy, who went above and beyond to ensure we had a wonderful experience throughout our stay; I can't thank him enough for his hospitality. There are many more names I’m forgetting, but I want to thank the entire team for making such a special moment for me and my family even better with all their genuine care. Additionally, from the amazing staff the hotel has the best location to enjoy a relaxing time by either one of the two beaches and a wide selection of activities to enjoy during your stay. I will definitely be coming back and will recommend anyone visiting Costa Rica to stay with you.
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