Utente ospite
21 dicembre 2024
I can't say enough amazing things about this place. I really can't. I rarely write reviews, but I wanted to come on and say what an incredible staff this hotel has. They have truly gone above and beyond in every single way. They have made my 2-year-old daughter feel like a princess, they all remember her name, and Johnny even picked her a bouquet of flowers! They arranged a rental car to the hotel for us so we didn't have to go and pick one up. The airline lost our luggage and their assistant manager, Mary, lent us her personal one so we could safely get our daughter from the airport to the hotel. Kenneth, in the restaurant, was so, so sweet and joyful. Paulo, the manager, was truly exceptional. Johnny, jeez, what can we say about him?!! He is the best!! The place itself is such a unique, one of a kind experience that you can't get anywhere else. Book this place. Thank me later. I have high standards and can be a little snobby, so when I come onto Tripadvisor to write a review, you know it is good :)
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