Utente ospite
17 giugno 2024
What a fantastic weekend break. From arrival at reception to checking out it was a 5 star experience. Katie at reception warmly welcomed us. She walked us to our room, explained that killeavey castle estate was dedicated to sustainability and subscribed to the UN sustainability goals. She told us where the spa was, dining room, bar and even explained how the coffee machine worked in the bedroom. Food was fantastic - my friend who was with me has a number dietary intolerances and all dining room staff were well briefed and the chef was fabulous. Nothing was a trouble. It would be hard to mention any staff member by name but Katie at reception whom we met on arrival set the scene to a very high standard, The standard never slipped and each and every member of staff from housekeeping, to bar staff , restaurant, kitchen staff and spa are at the top of customer service standards. I have stayed in many first class hotels - but Killeavey is a class on its own. Just wonderful.
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