ibis Troyes Centre

2 petite problème de mon séjour ; petit message en haut de direction : pourquoi il n'y a plus de brosse de toilette ? il fallait que j'achète une brosse pour néttoyer après mon passage au WC . Ce n'es pas aux femme de ménage qui doivent nettoyer après certain gros dégueulasse les toilettes ( car il n'y a pas de BROSSE !!! ) vous devrez faire comme les serviettes de bain , après le séjour du client , mettre la brosse de toilette en laverie et en remettre un autre propre pour le futur client . Et 2 ièmes petit problème : dernière nuit vers 23heures , je m'es la carte dans le boitier et là plus de lumière qui s'allume . la très gentille femme d'accueil , ma donner en 5 minute une autre chambre . mais sinon très bien dans l'ensemble

An excellent hotel with pleasant, clean rooms with good facilities. The car parking was in a separate underground car park just over the road. The parking spaces were very tight but manageable. The hotel location was convenient being 5 to 10 minutes walk to the beautiful town centre. Staff in the hotel were helpful and friendly with good English language

The hotel is just a short walk from the city centre. Our room was large, and although not important to everyone, the window was fully opening. Rooms at the back face a garden with a small river, and rooms at front face a quiet side street with free parking (if you can find a space).

Ibis can be great. This one was not. They didn’t inspire confidence on arrival by not having the room types available despite booking them in January. One of the two rooms was supposed to be a twin but they’d replaced it with a double plus sofabed. The receptionist said the sofabed would be perfect for a teenager. That might have been right for a 5ft teenager. The room was also full of flies and so it was changed for a standard double. In that room the air con controls were hanging off the wall and worked only intermittently. In the other room the bathroom door didn’t shut and the shower didn’t stay in the holder. That’s perfect if you want to shower by holding the attachment. The lift remains a mystery. Getting it to go to the right floor quickly is a bit like cracking a safe. But if you’re in no rush it does the job. Come on ibis- you can do better. Look to your colleagues in nearby Langres who run a great hotel.

Positive...Good shower and friendly reception. Negative...12 euros to park overnight. USB charger in room was hanging off the wall and this is what travellers need and it was very noisy outside. Location was OK, only a 10 min walk to the centre.

No doubt the location of this hotel is a big asset when visiting Troyes. Parking is available at 12€/night. The old town and restaurants are at walking distance. Breakfast buffet offers a good choice of different food. On arrival you can choose to skip daily cleaning service and get some drinks for free. Never heard that one before. Friendly staff. Bar area could be more pleasant.