Ibis Styles London Gatwick Airport

Arrivato tardi dopo la partita, il personale è stato molto gentile e disponibile, non ho avuto problemi a trovare rinfreschi e informazioni sul servizio navetta per l'aeroporto la mattina successiva, ottimo rapporto qualità-prezzo

Sono arrivato qui nel cuore della notte, alle prese con le mie due valigie pesantissime. Ero esausto e giù di morale, ma sono stato accolto da due persone molto gentili, Gihan, e da un altro ragazzo alto di cui non ho mai saputo il nome. È stato davvero bello incontrare persone simpatiche, efficienti e cortesi. Mi hanno aiutato con i bagagli, il check-in è stato veloce e semplice e l'alloggio era fantastico. La camera è ideale per pernottamenti ed è molto pulita. C'è anche un servizio navetta per l'aeroporto, l'unica cosa che ****** è che se si desiderava il servizio di trasferimento dall'aeroporto, il servizio iniziava alle 4 del mattino e non c'era acqua in bottiglia in camera. A parte questo, zero lamentele.

The signage to the shuttle bus stop was not clear at Gatwick airport. The bus schedule could not be found in advance. It’s better if the connection service could be improved. The auto check-in machine didn’t work and we finally found the staff to do it. The room was clean and the size was good.

Great hotel however dreadful noise early morning from the building site next door! We arrived in the middle of the night from a flight so really needed to sleep! Not that close to Gatwick either for a middle of the night transfer but there is a shuttle bus during the day . Was offered late check out as an apology but we’d already left.

Accessible via shuttle buses from Gatwick Airport to Crawley (£3 or £5 depending on which bus stop). Room was clean with necessary amenities. It's rather small and basic though, there's not a lot of storage space or countertop for you to organize your items. Fine for an overnight stay.

⸻ Everything was great except for the car park facility, which was overbooked. I had paid for parking at the hotel during check-in, but when I returned later that evening, my space was taken. I was instructed to park next to a wall, which was not a designated parking spot and certainly not what I had paid for. I was very disappointed by this experience. I have since escalated the matter and am currently awaiting a response from the manager.