Utente ospite
16 dicembre 2024
My husband and I married at Galgorm in 2016 and we’ve stayed there a good few times. For my husbands 40th, I decided to book this sister hotel. Just wow, from the minute you walk in you get that ‘Galgorm collection’ feel. Staff are incredibly pleasant and welcoming, very helpful and are ready to make your stay as amazing as possible. We stayed in the suite and can honestly say the value for money on the package we had is amazing which included dinner, bed and breakfast as well as private hot tub and access to the spa. The hotel is beautiful, and as we were here in December it was decorated beautifully whilst still retaining its charm. The spa was a wonderful experience and very chilled - not as extensive as Galgorm however that was within our expectations and it’s a stand alone a fantastic amenity. The restaurant is fantastic, the food impeccable and the service just out of this world. I cannot stress enough how good service, for us, makes up 80% of the experience and the staff could not do enough for you and all with a fantastic attitude. They were attentive and couldn’t do enough. Huge shout as well to the staff who run breakfast service, so early in the morning and yet the usual and expected Galgorm collection charm. To sum it up - If you own/run a hotel then you should book a trip to Old Inn to see exactly how things should be done! Thank you for making a trip from England to our beloved Northern Ireland once again so fantastic. Recommend a walk to Helen’s Bay beach if weather permits!
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