Baymont by Wyndham Covington

Nice and convenient place to lodge overnight.

I booked online. I based my decision on the amenities offered and the Baymont by Wydham brand. Two of the amenites offered were a pool and a continental breakfast. Upon arriving the pool was extremely disgusting- brown and green water with stuff floating ont he surface. The pool has not been properly maintained or cared for in quite a while. When i checked in, my state sales tax exemption certificate was not accepted, while other hotels in the state of Georgia have accepted it. The breakfast was not a continental breakfast- only cheap bread items like bagels and toast and was not a hot breakfast which is what a continental breakfast is supposed to be. The room did not have a coffee maker or coffee in it. The bathroom had two holes in the wall stuffed with some type of toilet paper or rubber gloves. The toilet flush handle was broken and spun 360 degrees around the tank. The toilet seat and seat cover were broken and so loose that someone could really hurt themselves if they were to sit down unsuspecting of the issue. This could cause major injury to a preganant lady or an older customer. The water in the shower never once got hot- mild at best. I took cold showers for two consecutive days. The Patel manager and wife need alot of training on how to treat clients and knowledge about state issued sales tax, use, and lodging taxes and fees exemption certificates. Overall the hotel is poorly maintained and this is tarnishing the Baymont by Wyndham brand.

It was a very, nice clean place. We got in late and there was no hassle. We had our dog with us and they were friendly to him. We were just in town for business. We had handicapped room and it was clean, spacious and easy to move around in.