Utente ospite
9 gennaio 2024
Le Chabichou hotel is very well staffed and aspires to be a 5-star hotel. The rooms and facilities are of highest quality, including a 2 Michelin star restaurant, it own ski rental shop which can not be overstated, and a lovely pool and spa. Where does Chabichou fall short, for us it was on the kid's club and our room maintenance. Firstly, to have a kid's club is fantastic, but the room was often a mess and we have seen more creative kid's room set ups in Courchevel 1850 at other hotels. Still that being said my two kids 7 and 9 loved it, especially the standing arcade unit with over 1200 games on it from the arcade era. Second, room maintenance. Our room was always a surprise what state we would find it in. Sometimes it would be lovely and cleaned and prepared for the day with a turn down service at night. Other days it was never cleaned or maintained and the turn down service would come by at 8:30p-9:30p to turn down our beds for the night after we were back from dinner with the kids and getting the room ready ourselves. Also on the room maintenance front we ran out of conditioner, body wash and shampoo, and toilet paper where we even had to go down to the front dest/reception at 2a in the morning to get more toilet paper. This was likely a result of the inconsistency and poor attempts to keep the room cleaned and maintained that we ran out of these essential consumables. Staff is lovely, polite, but not sure it is worth the amount of money in the end for the stay when whole chalets may be rented for same price and families get more space.
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