Hôtel Le Strato

This was our first trip to Courchevel and we had an amazing experience thanks to the whole team at Strato. I highly recommend this hotel to anyone who wants a luxury ski holiday. - Location: Strato is very well located with ski in ski out access and amazing view of the mountains. The location is also more quiet than the village however extremely convenient to move around thanks to the complimentary shuttle cars. - Ski room: I'm beginner however had an amazing experience thanks to the whole team at the BO ski room, it's a truly luxury experience and always great to chat with the team before and after ski. - Spa: Strato has a pretty large spa compared to the size of the hotel, the pool is very nice and has great view of the snow mountain. - Service: This is where Strato truly stands out. We have stayed in many luxury hotels around the world however Pierre is by far THE BEST concierge I have ever come across. The pre arrival arrangements were extremely helpful and Pierre knows everything about Courchevel inside out, and always happy to help. Our stay could not have been as good without Pierre. Thank you Pierre and the whole team for the amazing stay. We will be back soon.

The worst holiday I had it was in this hotel. Our room was just next door to kids play room. From 7 AM to 11PM constantly noise from dozen of kids who is playing , shouting, dancing etc… impossible to relax… The hotel has absolutely no insonorisation. We hear JUST everything. The service in restaurants are very slow. Food mediocre.

This is my second time to stay in Le Strato in Courchevel. Last time was in 2018 and i really enjoyed myself then. This december i am staying with my whole family and it is indeed very difficult to make the trip from Singapore to France during the heightened alert of covid in Europe. The staff especially Pierre the Chef Conceirge are extremely helpful. It is only with upholding thr highest standard of service that they can earn the trust and respect from customers. I deeply felt it because of the current covid situation and everyone is stressed while enjoying the ski holiday. Well done. We will be back.

Haven’t stayed at the hotel, but at the 2 Chalets Residences annex. Incredible stay! At the chalets you can use all hotels facilities at the same you can experience having your own apartment at the alps - which is really convenient when with the family/kids. Hotel is really smart and services great. Ski room is absolutely incredible

DO NOT BOOK this hotel. Worst customer service ever. It took me three emails and a phone call before anyone responded. When I initially contacted the hotel, they said the stay was cancelable and changeable if a travel ban were to be implemented. Now our government is advising us against non-essential travel. Because of COVID-19, my flight with Swiss Airline to Geneva was canceled. We told the hotel this and they would not let us change the date of the booking. We have stayed in many hotels around the world, and we have never experienced a hotel that puts their profit over the safety of their customers.

Mi mujer y yo hemos pasado 3 días disfrutando del verdadero lujo en Courchevel. Todo el personal tremendamente servicial y atento. Mención especial al conserje Pierre Simiam La ubicación del hotel es perfecta para el esquí. Tienen un gran servicio de transfer para llevarte a donde necesites y los chicos del ski room súper top. Siempre preparan tus esquís en la puerta y te ayudan con las botas de esquí. El buffet de desayuno no es muy extenso pero puedes pedir a la carta sin cargo extra. El personal del restaurante y de recepción siempre con una sonrisa dispuestos a ayudar. Todo muy limpio y cuidado. Lujo en todos los detalles. Lo recomendamos