Ashleigh B
20 dicembre 2024
My partner and I have just returned from a 3 night stay. Our first impressions were that the hotel is nicely decorated for Christmas and the reception staff were friendly and check in was straight forward. Our room (152) was beautifully decorated, relatively quiet and spotlessly clean. It was very warm but we turned the radiator off and kept the window wide open throughout our stay and it was a more comfortable temperature. The bed was comfy, the shower was hot and powerful, the only thing that would have made our stay better was a smart TV, as we were there to chill and wouldn’t be big drinkers to sit in the bar all evening. We had an iPad with us though, so we were fine. We ate in the Forge Bar all 3 nights and the main courses were really nice, unfortunately the desserts didn’t reflect the quality of the mains and we only had them one night. The cocktails were amazing, the staff were friendly and service was quick. Breakfast in Faras was disappointing, the pastries were fresh and tasty, but we ordered pancakes with bacon and maple syrup…these were pancakes from a packet that had been warmed up, with quite anaemic looking bacon. The breakfast staff were attentive and friendly, however we went out for breakfast the next 2 mornings. The thermal spa was very clean and the staff there were friendly and welcoming. Overall we had a pleasant experience in Villa Rose and would recommend to others.
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