StephenW_IRL
4 aprile 2025
Disappointing. Booked premium apartment. Nothing premium about them. Stained walls, noisy road, no air con, no iron...both of which you can pay extra for. Asked for late checkout when booking direct with the hotel. On asking at the hotel, this was not available...despite checking online and seeing multiple rooms available. Breakfast ok, no quality in any of the produce. Staff shouting at each other was a common occurrence. Dora who checked us in was very friendly and helpful. Pool area in serenity section is very dated.
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