SBH Crystal Beach Hotel & Suites - Adults Only

Recently spent a week at this lovely hotel, on holiday with a couple of friends. A lot of good things to say, plus a couple of negatives. The hotel leads down to a great beach, and is near to a few shops; there's also several bus routes nearby so you can explore some of the island - Morro Jable down the coast is worth a visit. The hotel staff - particularly reception staff - are very friendly and professional; the hotel is very clean throughout; the rooms are spacious, well furnished and comfortable (although I thought the shower heads could do with an upgrade). The restaurant is well organised and the quality and quantity of food is very good. The hotel allocates all guests a specific table for dinner (there are two sittings for dinner) - I booked my trip separately to my friends, so we were allocated different tables as the hotel didn't know we were together - when we asked for a table for the three of us, it was changed immediately. On some holiday websites you may read that there is a charge for WiFi - ignore this, it's now free. WiFi didn't seem to work in the restaurant but throughout the rest of the hotel was fine, including on the beach-level terrace. The negatives: we're used to staying in 4* hotels where they have free soft drinks at dinner, with a serve-yourself dispenser for water / coke etc (pay for beer and wine). However, there are no free drinks at dinner, and no tap water available when we asked. In the UK, tap water in restaurants is becoming the norm, if requested. Here water is over 3 Euro for a small bottle (33cl) which we thought was expensive. The other negative which I've never come across in 50+ years of staying in good hotels, is that if you use a sachet of tea or coffee in your room, you're charged for it. So overall, I'd recommend the hotel and the location, but take some of your own teabags / coffee (the teabags make very weak tea!). I'm interested to know what other guests think about what I've put for my "negatives" - whether you agree or not. I would visit the hotel again in spite of my negative points.

Overall this hotel was reasonable. The room was large and plenty of storage space. The beds weren't the most comfortable and the pillows were so thin I needed to fold 2 in half. The balcony, which was not pool view, was massive and got the sun in the afternoon, also has artificial grass so you can just lay on the ground and soak up the sun. The pool area is really nice and has stunning views over the beach. It's easy enough to get onto the beach and stroll along. The food wasn't great and the first night I found a long hair completely mixed into some stew which was completely off putting. We also ate at the bar and the burger was good but the chips were very undercooked. The location in general is good if you're looking to just relax and soak up the sun. There isn't much in the way of shops close by and you'd need to get the bus into a larger town. I'd say it was reasonable value for money.