Servatur Caribe

Recensioni su Servatur Caribe

Servatur Caribe

Av. V Centenario, 3, 38660 Playa de la Américas, Costa Adeje, SpainDettagli hotel
Servatur Caribe
Servatur CaribeServatur CaribeServatur Caribe
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Recensioni degli ospiti

3.8/5
Buono
71 recensione
Recensioni verificate
Ubicazione3.8
Strutture e servizi3.7
Servizio3.7
Pulizia3.8
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Tutte le recensioni(71)
Recensioni positive(57)
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Recensioni negative(14)
Ger1987
Appartamento Classico (1 camera da letto, con vista sulla piscina)
Soggiorno: Jun 2022
Lavoro
1 recensione
3.7/5
Pubblicata: 14 Jun 2022
Ben posizionato ma è nel cuore della festa e si sente l'odore della musica dei club e ha solo una presa nel soggiorno e un'altra stanza è l'unica cosa che dire male
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Utente ospite
Soggiorno: Okt 2021
Coppia
4 recensione
2.0/5
Pubblicata: 21 Okt 2021
Abbiamo già prenotato e siamo rimasti a lungo alla reception in modo che possano avere i nostri dati e nessuno ci abbia spiegato alcuna informazione sull'hotel. Ci hanno dato le chiavi, niente di più. La nostra sorpresa è stata che non c'era l'aria condizionata quando siamo entrati, e sembrava una sauna. Non appena siamo entrati dalla porta, abbiamo sentito l'odore dei tubi dell'acqua. Ci hanno dato una cauzione di 10 euro per ogni telecomando. Ok, scendiamo a prendere il telecomando, saliamo, non c'è niente che non si possa aprire, abbiamo chiamato la reception, il ragazzo si è presentato, niente ci dice che alla tv manca un tasto, non avevamo una TV tutta la notte Quindi dobbiamo connetterci al WiFi che abbiamo dato ai clavws, non abbiamo chiesto nulla, cioè c'è solo il WiFi nella piscina traca. Non tornare più indietro
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Casalis
Appartamento Classico (1 camera da letto)
Soggiorno: Apr 2023
Coppia
148 recensione
5.0/5
Eccezionale
Pubblicata: 2 Mei 2023
Very nice hotel centrally located, easy access to main touristic attractions and highways, totally recommended.
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AV
Soggiorno: Mei 2023
Amici
5.0/5
Eccezionale
Pubblicata: 21 Mei 2023
Appartamento ampio e spazioso, bel balcone vista mare. Pulito e curato. Personale gentile e disponibile. Struttura situata in ottima posizione, vicinissima alla spiaggia, zona fornita di servizi. Piscina molto bella. Forse sarebbe necessaria una ristrutturazione della parte esterna (facciata) che è un po’ datata, ma consiglio comunque questo residence per l’ottimo rapporto qualità/prezzo
Utente ospite
Soggiorno: Jan 2023
Coppia
0 recensione
3.0/5
Pubblicata: 31 Jan 2023
Appartamento/hotel con posizione OTTIMA!! Stanze grandi e comode non curate (con mobili MOLTO antiquati). Bagno con doccia comodo e pulito ! Servizio pulizia inesistente, l’unica cosa che fanno è cambiarti gli asciugamani e rifare i letti !!! Piscina molto bella e ben tenuta ! Personale cordiale e educato ! Da dividere la pulizia !!!
Risposta dalla struttura: Ciao Tourist63875683543, Vogliamo essere la tua prossima opzione per le tue nuove vacanze. Sarà un piacere aiutarti in tutto ciò di cui hai bisogno. Grazie per aver condiviso la tua esperienza con altri viaggiatori. Ti auguro il meglio, Servatur Caribe
Martin
Soggiorno: Ogo 2022
Altro
2.0/5
Pubblicata: 25 Ogo 2022
FATALE, terribile attenzione all'arrivo da parte dell'addetto alla reception del mattino che sembrava non voler lavorare (8/16), pulizia al di sopra e al di là (SCARAFAGGI NEL BAGNO!!!!), gente che festeggiava e si urlava addosso a vicenda 4 in la mattina sui terrazzi e nessuno da controllare. Non tornerei in questi appartamenti. L'unica cosa positiva è la posizione.
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Verified traveler
Soggiorno: Ogo 2022
Altro
3.0/5
Pubblicata: 8 Ogo 2022
Buongiorno, ho effettuato una prenotazione con check out alle 12:00, e quando arrivo all'alloggio ci dicono che sono le 11:00.
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ChloeSow
Soggiorno: Jun 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 10 Jun 2024
Just came back from a weeks stay and we couldn’t fault the place. We had a premium apartment with a balcony and sea view; basic , very spacious, super clean and had everything we needed also prosecco and nuts on arrival which was a nice addition. House keeping came almost every day we were there with clean towels ect. Staff were very friendly and welcoming. You have to pay €150 deposit when you arrive however this was no shock to us as we knew this when we booked and have recieved it back after 24hrs with no issues. Location was amazing, a short walk to either Costa adeje or las americas and there was so much to do. Siam park and Siam mall just a 5/10 minute walk away and lots of supermarkets close by. We didn’t spend a lot of time around the pool but when we were there there was a nice atmosphere and life guard on duty at all times. We did have breakfast included however after having the breakfast one morning we chose to eat out for the rest of the holiday. People can make their own judgment on that. If you go self catering the apartment is fully equipped with everything you would need. Overall we enjoyed our stay here and it’s a great place for a base when you’re in tenerife.
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laureneileen2605
Soggiorno: Jun 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 4 Jun 2024
This apartment/hotel was perfect for us! Location is absolutely fantastic - only 2 minute walk from convenience store & supermarket, about 10 minute walk in one direction down to the beach and the *****, and 10 minutes walk in the other direction for Siam Park. Public transport also very easy to figure out, there is a bus stop across from ‘MAGMA’ which will take you places like Jungle Park, Monkey Park etc. We opted for self catering and the apartment provided more than enough for what we needed, it was perfect for preparing breakfasts/a couple dinners for ourselves some evenings when we didn’t want to dine out. The apartment and bathroom were very clean and spacious and were refreshed/cleaned almost every day, we were provided with a housekeeper’s schedule when we checked in so we knew when they’d be coming. We also paid a security deposit of 150€ at check-in, however we were made aware of this when we first booked our holiday and were told this is returned at time of check-out providing we left the room as we found it, so no issues with that. ☺️ The apartment itself had more than enough storage space for all our belongings while we were there. We also had a sea view room, the balcony was perfect to spend early mornings and late evenings to watch the sun and sea, it offers a very relaxing view. The staff are friendly and helpful, especially the gentleman working the late reception shift on the night of Monday 27th May around 11:30pm (sorry, I did not catch his name). There had been a mixup with our suitcase - another couple on our transfer bus had taken it by accident, which was thankfully resolved quickly - however the man on reception was so kind, patient and reassuring that it would be sorted out, and did not hesitate to contact the bus driver. His efforts really did help to calm us down as we thought we would have a stressful start to the holiday. So a massive thank you to him! All in all this apartment was perfect for us and served us well for the week. We would happily stay in this hotel again if we return to this area of Tenerife! Thank youuuu! From room 511 (May 27-June 3) ⭐️⭐️⭐️⭐️⭐️
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Coling22
Soggiorno: Mei 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 26 Mei 2024
Stayed for 11 nights . Great hotel. Very clean throughout Hotel. Great location. And good views from balcony off pool and sea views. Would definitely stay again.Shops .Cafe and bars near by .easy walking distance to main bars and cafes . Well worth a look
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stephenbW1465YS
Soggiorno: Jun 2024
Coppia
2.0/5
Pubblicata: 11 Jun 2024
the hotel itself is ok we had a one bedroom apartment on the top floor the kitchen is in need of a upgrade but it was clean and the view was amazing.The big problem we had was that i was attacked in the hotel carpark at 12 o clock at night and he got away with my phone so just be careful when coming back at night.
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Annroscoo
Soggiorno: Jun 2024
Famiglia
3.0/5
Pubblicata: 6 Jun 2024
Caribe review Stayed here for a week from the 28th may 5 of us 2couples and one single we stayed in rooms 304, 309 and 313 , to start with on arrival they they wanted £150 deposit to be paid by card for room 314 only never took one for the other 2 rooms which we where not warned about before this . My sons room 314 had bugs on arrival in the kitchen reported this to staff at reception was an older man who done nothing, second night we went out came back and his room was worse bugs and cockroaches all over the room mostly kitchen area even in the fridge which was disgusting reported second time and they finally moved him to the floor above which was fine rest of the rooms where fine and clean. Hotel needs a total refurb. Our flights where not until 6pm on the day of departure leaving asked to keep a room on but was told no . Could only leave luggage downstairs in a room beside reception had no shower room just had to youse the public toilet in hotel for a quick wash before getting picked up . . The location of the hotel is so good for both adeje and las americas .
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PaigeCook94
Soggiorno: Mei 2024
Famiglia
1.0/5
Pubblicata: 14 Mei 2024
Don’t think this hotel is the best if I’m being honest, bugs all in the room, having to spray every single day, and it still didn’t help. I don’t agree that me and my mum had to pay a deposit where as others didn’t have to pay, if you’re going to pay a deposit then do it for everyone, can’t be one rule for one and another rule for others. Cleaners need to mop the floor more as my feet were filthy I had to put shoes on every time I wanted to go anywhere. Could do with updating the beds as very uncomfortable. The only good thing was the view and it was amazing for the sunset and looking over at the sea.
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teresa w
Soggiorno: Mei 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 9 Mei 2024
Great little apartment central location everything you need in your room if you are self catering very clean large pool area not far to walk for bars and amenities staff very polite and helpful security have no messing if your loud or rowdy your out basic but you only sleep there
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Phoebe H
Soggiorno: Apr 2024
Coppia
1.0/5
Pubblicata: 19 Apr 2024
Honestly would not recommend this hotel at all very disappointed to say the least. Me and my boyfriend checked out less than 72 hours of being here, was meant to be staying 7 nights. Hotel needs a massive refurbishment, very out dated. When we arrived we was made to sign a contract which lead to paying €150 euros which we was told if we didn’t pay we wouldn’t be aloud to check in, we was never informed on this when booking this hotel. I asked how come the older couple in front didn’t have to pay and all they said was there are “older generation”. I don’t think this is fair one bit as if you are setting a rule it should apply for everyone, They take advantage of younger ones. There is also a fee if you want the Tv remote which is ridiculous after making us pay €150. The toilet flush was hanging off, the card holder was hanging off the wall, could see the fuses. Ceiling all peeling in the bathroom. Loads of scuffs everywhere. No plugs in the bedroom & hardly any plugs in the apartment literally had to charge one phone in the bathroom. No aircon whatsoever. When informing reception they sent someone up to the room all they did was fix the toilet which we was grateful for and screw a part of the door off & on which looked like it had been rammed shut. Pool area is very quiet no atmosphere. Didn’t feel very safe in the area. Was overall depressing ruined the start of our holiday.
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