Apartamentos Parque del Sol

I can't recommend this hotel because of food poisoning from the hotel restaurant. The hotel claims it wasn't food poisoning, but that's not true. We got food poisoning after eating their food. They also claim that I did not complain when I was there, but that is also not true. I allready gave feedback both in writing and verbally straight to hotel when I was there. I didn't get any response to the written feedback and the reception didn't listen to what I said, but denied the possibility of food poisoning. The symptoms were food poisoning and we also went to the doctor and got confirmation. Bugs and cockroaches run around the food, so I'm not surprised at the lack of hygiene.

Food poisoning, spoiled food served, cockroaches, dirty floors and unfriendly service. We got a picnic box from the hotel's restaurant, which had e.g. bread. We got food poisoning from the bread with a lot of salad in between. The restaurant also had poor hygiene. The Food receptacles wobbled among the food and cockroaches were running around the food and on the walls of the restaurant. The food was also completely tasteless. On the first night, they charged more for drinks than what was on the list. After that, you had to use the calculator to calculate that the bill matches the ordered drinks. The hotel, of course, denied the possibility of food poisoning and did not take responsibility. We got rude answers. It wasn't a virus for us, because our children didn't get any symptoms. Also my symptoms started after I had ate hotel food. Our chldren didn't eat hotel food. The children were in really close contact with us. The floors and sheets were constantly dirty in the hotel room. They were not cleaned properly. The pool area is ok, but I didn't really get to enjoy my vacation when I got food poisoning.

We visit every year, it’s a fabulous place. The apartment is lovely, the staff are helpful. Lovely pool, central location. Great for families, it’s quiet at night. Nightlife is just down the road with lots of bar’s & restaurants. Thank you Oscar & your team. See you next year.

It’s our last day as a family of 4 (2 adults and 2 young kids under 5) here at Parque Del Sol for a week. This is a little gem of a hotel. Having stayed in a AI 4 star in Lanzarote at the star of the summer, this hotel is miles ahead and we thoroughly enjoyed our holiday here. The staff are very friendly (Rafa on reception was really welcoming!). We stayed in a self catering apartment with bed and breakfast option. The apartment itself has all the amenities you would need and lots of supermarkets near by. Good sized fridge to keep the beer and wine nice and chilled! We had a pool view on the 3rd floor of block H which was really nice for sitting in the evening. The only reason I’ve not put it down as 5 stars is because the apartment doesn’t have air conditioning (something most hotels in Tenerife do have these days). The fans just circulate the hot air at night which makes it a little uncomfortable for sleeping. Our oven wasn’t working but we reported this to the reception and this was fixed in less than half an hour. The breakfast is good too - lots of choice and kept the kids happy too. A big plus is there are no dramas in the mornings getting a sunbed at the pool unlike some of the bigger hotels where it’s sunbed wars at dawn!! Great pool for the kids too and not too busy. There is some building work going on at the moment but it wasn’t overly annoying or anything. It’s quiet in the evening and no entertainment but there’s so many bars and great entertainment near by. If you are looking for some relaxing Tenerife sun we would definitely recommend staying here. We are already looking at coming back here next year! Thanks Parque Del Sol for a lovely holiday.