Hotel in zona USS LEXINGTON, Corpus Christi

Adatto a viaggiatori con un budget limitato

There are lots of little things that I was willing to overlook at this hotel. We walked in the lobby to and empty desk and awkwardly approached. Looked around for a second. Then the front desk person came out of the room and was very pleasant and sent us to our room with one key. Most hotels give us 2. We got on the elevator and stood in the elevator looking at each other in horror at the sounds it made. No biggie. We got to our room and the door was cracked open. I made my wife wait while I checked the room for anyone that may be in there. Went back to close the door and realized I had to force the door shut. Which was annoying during a 4 day stay. The mirrors and windows were clean… except for the tops. I guess the house keeper was short…everything above 5 ft was still dirty. No biggie. Every surface above 4 ft in the room was dusty, which is gross. There were questionable stains in several spots on the carpet. The ledge under the window and around the AC unit was loose and was basically leaning against the wall. Safety issue! All issues I was willing to overlook. Bed was not comfy. It wasn’t horrible but not great. The ding from the elevator was extremely loud all night long. Breakfast was very underwhelming after seeing the pictures of breakfast online. All of this was fine until day 3 we followed the instructions in the room and went to the front desk to fill out a housekeeping request to have our room refreshed and our towels changed. We filled it out and put it in the basket. The lady up front that was taking a complaint from another person about footprints on their toilet. We dropped of the slip and the lady yelled past the other gentleman to us asking if we were checking out. We said “no we are just filling out a housekeeping request” she seemed very irritated and asked how long we have been there. We said it was our third day. She said you have to wait until the fourth day. We said that’s not what the paper in the room says. And she said I am sorry. So my wife said “well can we get some new towels?”(they only gave us 2) she said those requests need to be made early so the housekeepers can get it ready. We looked at our phones and said it’s not even 9 yet. She made a shooing motion and said I’ll take care of it in a very rude tone. We left very upset. I have never been talked to that way at any hotel or motel ever. In the hospitality industry you never talk to a customer in that way. EVER. We went to the beach and came back at 2pm still no towels no refresh. I found the housekeeper and she was very pleasant and gave me 2new towels. We told her don’t worry about the refresh. Summary: this place is using Covid as an excuse to not clean which is counter productive to preventing Covid. It is not a large hotel more accountability is needed with housekeeping and maintenance. Any lady that speaks to a guest the way we were spoken to should be fired. If you have Covid protocols follow them all not just the convenient ones. I would not recomme

Il soggiorno dell'hotel è stato grande! Più importante ... abbiamo lasciato i vestiti lì e ci siamo ricordati qualche giorno dopo! Grazie per averlo tenuto nell'elenco e trovato! L'equipaggio di pulizia è fantastico!

La brutta pandemia era in pieno vigore in quel momento e non c'era la colazione... ma, abbiamo avuto modo di giocare a biliardo. Non compensava il fatto di non avere nulla da mangiare.

Bel posto. Lavoratori amichevoli e animali domestici. Le loro tazze per la colazione in movimento erano un po' strane ma molto, molto gustose. Consiglio vivamente ad amici e parenti.

We stayed here for 4 days for my daughters softball tournament, the breakfast was good, the manager and staff were very friendly and knowledgeable on places to eat and visit, it was clean and the location was close to many things.