Hotel in zona University of Miami University Advancement, Coral Gables

La prenotazione è un po'tornata, ma i risultati sono ancora relativamente soddisfatti.Poiché è il giorno del giorno dell'amore, la prenotazione non è stata un successo, ma il servizio clienti è molto responsabile, ha aiutato a comunicare e coordinare la prenotazione, alla fine ha avuto successo e ha dato un vantaggio per le spese di alloggio, grazie mille 🙏

We booked two rooms and stayed few nights in this hotel. We were assisted by Mr Juan A, who, together with Ms Luciana T, ensured that everything is great! Mr Juan responded promptly and clearly to every single of our messages regarding to the hotel, and he helped us with transportation. Rooms: Both rooms were spacious and had a specific design. We stayed on one of the upper floors. It was silent and the bed was confortable. In the room you have 4 pillows, 2 armchairs or a sofa, table, kettle (coffee and tea), mini fridge, etc. and big windows (I believe it is a good room to work too). Barroom: A big shower with 2 options for running the water. It would be great if they would add one more hanger in the bathroom, since there is only one in the room for two. However, you can hang your clothes in the wardrobe in the room. They left us a toothbrush, a toothpaste, a mouthwash, a soap, and other small things. There is also a body shower gel, a shampoo and a conditioner (good ones!). Area of the hotel: There is a swimming pool, a gym and other places available to use. Breakfast: Buffet, but there are some things you can also order separately. I liked fried eggs, yogurt and fruits. Parking: Parking is available. You have to check if you have to pay additional fee for it. We never waited longer than 3-4 minutes that they bring our car in front of the hotel. Location: This depends on your needs in Miami. For us it was great because we wanted to be in the middle of everything - Miami Beach/downtown, airport and Key West (we did a day trip, I’ll share about it on YouTube). If you have a car, it is super easy to move around. There is a shopping center nearby, and also rent a car office (like 10 min walk).

First I chose this hotel because the site indicated as well as the app states “complimentary shuttle” to the airport. As soon as we arrived we asked about scheduling because it did state we had to schedule it. The first lady said, “ohhhh I don’t know because we’ve had issues with the shuttle driver especially TO the airport but I will check with the manager and get back with you”. She jotted down my info and that was around 4pm. We went to our room and around 7 I called the front desk because I didn’t receive a follow up call. Someone else said, “ohhh no ma’am that is only for platinum and titanium members only” which before this stay I WAS!!! I advised that was NOT indicated on the site or the app, she said yes we need to update them. I told her I would not have chosen this hotel if I knew this. Then the morning of checkout, the guy didn’t ask how my stay was during check out which I was anticipating because there wasn’t hot water in the sink to wash our face so I offered that info to him as well as the issue of the shuttle. He was having trouble checking out because he thought I was another person without asking my room number. He did not acknowledge my complaint or concern at all so I made sure I got a printed receipt to make sure that was at least done. Also, we wanted coffee before heading to the airport- COLD. No fresh coffee that morning. I will not stay here again. I’ve stayed at several Marriott’s and L O V E them but this was horrible.

E’ la terza volta, nel corso dei nostri viaggi, che passiamo la notte in questo hotel, in attesa del volo per la successiva meta. Pur essendo un hotel di passaggio per aeroporto garantisce comunque servizi di buon livello, quali ad esempio una bella piscina ed una sala fitness di buone dimensioni. Le camere sono ampie, i letti molto confortevoli e la veduta dai piani alti permette di vedere l’aeroporto, la laguna e Miami. Purtroppo si cominciano a vedere invece alcuni segni di anzianità che richiederebbero sistemazione o più attenzione. Il servizio navetta da e per l’aeroporto funziona decisamente bene. In piscina abbiamo trovato parecchie persone maleducate. Il prezzo dell’hotel, rispetto alla media nazionale è decisamente competitivo. La disponibilità della camera ci è stata accordata solo ad orario previsto check-in, non un minuto prima

Il servizio è buono, la dimensione della stanza è giusta, ma il bagno è più piccolo di quanto immaginassi.Vicino all'aeroporto, è più conveniente usare Uber per il traffico.

When we arrived on Feb 10 am, there was a friendly staff (a black man) welcomed us. Unfortunately, I didn’t remember his name now. The hotel provided free shuttle to/from the airport. But Miami airport is kind of busy so you can hear the plane noises at night. The hotel decoration is okay, and relatively clean.

La stanza è molto grande. La navetta dell'hotel è in servizio ogni 1 ora e parte l'intero auto. La reception ha detto che per sedersi in questa classe alle cinque del mattino, ci raduniamo al piano di sotto alle quattro e cinque. In realtà, alle quattro e cinque, la navetta era quasi piena. Ci siamo seduti e la navetta era piena e andava in anticipo. Non so se ci sarebbe stata una navetta di uscita alle cinque. Ci sono opzioni per la colazione a Trip.com, ma l'hotel ha iniziato a fornire a sei, quindi non abbiamo mangiato, e l'hotel non farà alcuna compensazione.

Abbiamo di nuovo soggiornato in questo hotel a distanza di 4 anni e diciamo che niente è cambiato. Personale alla reception poco cordiale. Avevamo riservato una camera con 2 letti ma ci hanno assegnato una camera con un letto e un divano letto (poco comodo e da preparare), chiesto spiegazioni alla reception ci hanno detto che mezzo hotel era chiuso (sembrava molto una scusa) e non avevano più doppie da assegnarci. Ok, sarebbe stato gentile avvisarci prima di arrivare in camera e scoprirlo lì per poi dover chiedere spiegazioni. La sala colazione molto affollata (strano visto che mezzo hotel avrebbe dovuto essere chiuso) e di conseguenza il personale non riusciva rimpiazzare il cibo e le bevande che sparivano come apparivano.

I had made a booking through ***********, the hotel took the money from my bank account on the day before we arrived (6am) at the hotel. We arrived at the hotel after a long trans Atlantic flight and upon check in the staff member asked for payment again, at this point I informed her that I had paid earlier that day. We were told we had to pay again for any damages and would get this returned upon checkout. I tried pay again but at this point my credit card would not authorise (highly likely it knew it was a second payment of the day) and due to my card being an internet based card and not having numbers upon I had to log onto the hotels wifi in order to hand over my banking app to pay this second charge. Anyway after this we were given a room on the 2nd floor and as soon as we came out of the lift all you could smell was *********. We opened the room and the smell was so strong we had to go back to the desk to ask to change rooms. The receptionist understood and instantly apologised and changed us to a different floor. The hotel overall is in a good location for food, shops etc The hotel itself is clean but the rooms are basic, there were no plugs in the bedroom area. The staff were pleasant and the breakfast was better than I expected.

Ci sono un po'di aria intorno, ma è conveniente prendere un autobus. La stanza è pulita. La toilette è un piatto, non un fiore. La stanza ha frigorifero e microonde. Il calore può essere regolato con una semplice colazione americana, il personale è amichevole.