D'Angleterre, Copenhagen

There is a fine red line of excellence and high quality from arrival to departure. The suite we stayed in was gorgeous. All details matched the overall picture of the stunning property. The location cannot be beaten. When in Copenhagen, this is THE place to stay especially before festive season!!❤️

When I was using a different card to pay, the hotel system charged to the holding credit card twice the amount and refunded twice which resulted in FX losses. The other credit card used to pay is also charged twice. Waiting for the hotel to remedy and such practices have never been encountered with any 5 star hotels.

All was good until I got a charge on minibar when I was on a plane home. When I got home ( my country ), I wrote an email to ask what charge was on my minibar and I gotten a prompt reply that it was DIPTYQUE LOTION which was part of minibar. But the thing is that I didn't use any of their lotion or consume anything from their minibar. I asked for picture and then no more reply from them. Paying the money is not an issue for me but to pay for something I didn't consume is not acceptable. So be careful when you check out next time, make sure all is clear before you leave the Hotel else you may end up like me.

We were very fortunate to get reservations in the hotel over Christmas. The hotel was beautifully decorated inside and outside. After checking in, we were taken to our room. It was spacious and lacked nothing. There was a large sitting area with fruit and pastries on the table to welcome us, a large walk in closet, and an equally large bedroom. The room had a full bath and a powder room, robes and slippers, a safe, and a spectacular view looking over the ice skating rink. Special surprises were left in our room each evening. The hotel was very quiet and the bed was very comfortable. It was a short walk to shopping and restaurants. When in Copenhagen I would recommend staying at this hotel.

If you want to stay at the ultimate luxury hotel in Copenhagen, expecially over the Christmas holidays, the renowned D'Angleterre is the best! Elegant, exceptional service (front desk, concierge and room cleaning staff) and beautiful decor. And don't miss the breakfast buffet as it's fantastic. The only reason I didn't give D'Angleterre 5 stars is because of their oversight with products and a cheapness with "gifts". We stayed in a suite ($1500-$2000 a night) over Christmas and were given 1 cupcake size cake for the room. When I asked if we could have 2 given there were 2 of us - the maid said no - 1 per room! Compare this attitude to staying @marbellaclubh / Marbella Club in Marbella, Spain where you are given a generous assortment of treats over the holidays. We were also charged $80 for products, which was removed after we questioned this charge. We had asked for additional soap while staying there as 1 tiny soap was not sufficient for 2 people - and believe this was the reason for this charge given we did not remove any bottles of products. D'Angleterre's hotel policies need to be reviewed and improved in terms of the small touches that make the difference with the overall hotel experience. At these prices and caliber of hotel, no guest should ever be concerned about asking for more soaps/products or an extra Christmas cupcake!