Hotel in zona Conway Scenic Railroad, North Conway

We have been to North Conway many times over the years. This was our first stay here at the Residence Inn Marriott. I have Celiac disease, so I have to very careful not to consume gluten. Usually, the breakfast buffets at these hotels are not safe for me to eat or don't offer too many GF options. I asked Kristen about GF options and she could not have been more helpful. She provided the ingredient labels from the items I was interested in. They even have Udi's GF bagels and blueberry muffins that are individually packaged. The best part was they brought out a dedicated GF toaster that they keep in the back! What a great experience thanks to Kristen for taking the time to explain all the GF options they have to offer. We will definitely be back here!

Il pranzo era un posto per stare, ma il colazione era limitato e non c'era nessuna attrezzatura.Era pulito e sarebbe rimasto lì nel prossimo futuro....

If I could rate this hotel with out giving any stars I would! To start soon check in the hotel seemed very dingy walking in compared to the pictures after checking in to our room which was a king jacuzzi room we looked around to find complete filth nail polish on the jacuzzi dirt around the floor tissue shoved in a hole in the bathroom stains on the blankets rot in the bathroom urine around the toilet nasty dirt in the hall lamp and lastly MOLD in the closet! After arguing with the owner who agreed to refund me and place me in a different room he then changed his mind and started calling hotels that looked even worse at this point I’m extremely upset so I said forget it it’s my anniversary u have already taking $200 for one night for a dump I’ll stay it was getting late and my last night on vacation (I had been staying in a beautiful hotel before this but they where booked or I would have stayed ) so I left went to dinner came back went in the room walked back out to get my stuff to come back in and I’m locked out ... I had just been in the room not even two minutes before. The owner came running down the hall saying he blocked the room because he didn’t know if we where staying after I had said I was and to forget it and I would follow up with the board of health I was offered a ten percent discount that he ended up bumping up to a 25 percent discount off the room so I was still upset but I was over it all my night that was so supposed to be special was ruined and wasted arguing over a hotel owners negligence to cleanliness and customer service . After all the arguing I wanted to relax with a nice dip in the pool probably the nicest thing about the hotel other than the lady at the front desk however I did find it a little disturbing that there was no lock on the pool door it was a regular house knob that any kid could just open! The walls where paper thin and I was woken up at 6 am to the owner screaming to his wife outside my room door I will not be returning and think others should consider staying else where!

La buona posizione e la pulizia erano giuste, ma non servono la colazione a causa del covid e non hanno alcuna soluzione alternativa perché era inclusa quando abbiamo prenotato.

Our experience was awesome. Went the weekend for a wedding. The staff is excellent. My husband had the best massage ever at the Spa. We stayed in the Carriage house suites and the Salt Box rooms. Both were excellent. Great place for a small wedding weekend!