Hotel in zona Praça Tenente Flavio Dias, Contagem

Ho ospitato per le vacanze. L'hotel ha una bella vista, il parcheggio costa 30 reali per notte, ma se avete una macchina molto grande sarà difficile entrare. Mi hanno dato una camera nel terreno e non sono riuscito a dormire per il rumore: notte chiara. Per quanto riguarda i dettagli: blackout rasato, lenzuola di basso piccolo che non forava il letto, controllo dell'aria completamente sporco e grudento. Il personale della ricezione è molto educato e disponibile, perché il manager è tutto meno che il manager: slegante e sconveniente. Non tornerò e non consiglio!

Hotel muito bom, com otimo atendimento (tivemos problemas na fechadura que foram rapidamente resolvidos), excelente limpeza, café da manhã bem servido, estacionamento tranquilo, localização facil e com comercio proximo (Via Brasil e algumas pizzarias, o que nos atendeu bem). Não tive problemas com o colchão, mas Renata estranhou um pouco. Um destaque vai para o isolamento acustico dos quartos, de onde não se ouve barulhos externos, mesmo estando de frente para a rua. Recomendo, especialmente para quem tem a intenção de visitar a região da Pampulha, ótimo custo x benefício!

hotel é super bem localizado. Muito limpo e pessoal acolhedor. Café da manhã maravilhoso. Garagem deixa um pouco a desejar... principalmente em carros maiores. num geral o hotel eh muito bom.

L'hotel è fantastico, ma un hotel di questo porto non funziona Internet e in pieno domenica due ascensori non funzionano ha causato un grande disturbo, ancora più per l'evento che ha avuto questo giorno ...lamentabile

Ottimo hotel! La camera non è molto grande, ma sufficiente p alloggiare molto bene 1 persona o 2 persone con poca bagagli. Io considero la posizione molto buona TB. Il colazione è molto buono e ha superato l'aspettativa. Vale la pena il ritorno di qdo ho bisogno di ospitarmi di nuovo in BHte!

Gostei muito da hospedagem. Custo x benefício ideal.Funcionários simpáticos. Café da manhã achei ótimo. Fui a trabalho. Pra descanso e deslocamento foi perfeito. Só senti falta de tomadas no quarto e o cobertor não estava com um cheiro agradável. Fica a poucos metros da praça 7. Usei o estacionamento conveniado , R$ 40,00 a diária com o desconto do hotel. Com certeza voltaria e indico.

Infelizmente eu realizei uma reserva errada e a trip não me reembolsou mesmo Pedindo com antecedência. Me ligaram umas 3x mas só funcionário falando em inglês e eu não falo inglês.

We stayed for almost ten long days in this hotel, where beds are uncomfortable and the elevators are always packed. The front desk staff is rude and will show you an attitude anytime you stop by to ask for help. During the checkout, they tried to charge us for breakfast on a day that we were actually in another city in Brazil. I had to show them the boarding passes to prove that we could not eat in the hotel because we were not in Belo Horizonte that day. They have a huge conference center that is always booked. Good luck trying to get a cab in front of the hotel. You will have to find space between the buses parked in front of the front entrance. Additionally, this hotel is on a hectic road, and the windows are not noise-canceling. Therefore, the rooms are very noisy. There is a Japanese restaurant on the premise where the service is equally lame, and the food sucks. We did not pass the appetizer because the waiter brought us the wrong beer and refused to take it back, and the tempura was disgusting. The manager is too lazy to fix that mess because they get enough money with the conferences. We are not coming back for sure!!

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

Fomos muito bem recebidos. Não precisamos nem apresentar o voucher de reserva. Quarto limpo, ar condicionado funcionando super bem. Café da manhã excelente. Super recomendo