Utente ospite
20 agosto 2023
Arrived Sunday after a trip of 1000 km and I had asked for a quiet king room. The room was spacious but looking over the restaurant which was operated by the hotel. At that evening they had life music event. When I asked what time they would stop playing the first answer was "I don't know" from the rude receptionist. Googled the quiet hours and found out that in Constanta it is between 22:00 to 07:00 hours. Called them at 23:20 to let them know that they have exceeded the peace hours and they told me that they would stop 23:30. At 23:45 I contacted the reception again and threatened that I would call the police. After a minute the music stopped. The room 101 was spacious with a small dark bathroom. Could not shave properly. The carpet in the room was with stains as well as the staircases in the alleyway. Breakfast was in the Lebanese restaurant and was Lebanese. Flies were flying over uncovered food, no bread available other than pita bread, no cereals and no juice was available. So I had coffee and croissant for 5 days. Not bad but poor. The last 36 hours the central AC broke and the room and the hotel areas were very warm. At the check out they asked for 600 Ron restaurant charges for the coffee and water. I asked for the receipt and they told me that these charges are from the breakfast and then they told me that the debt is deleted as a compensation for the inconvenience from the AC !!!!!!! All bad things started when I paid the full amount of my 5 night stay upfront at the check in. Big mistake.
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