michaelene w
17 agosto 2024
We had the most incredible stay for our 30th Anniversary. The rooms are wonderful, the common area is cozy, the location is beautiful and views across the lake are breathtaking. Ealu, the new activity center is a wonderful addition. However, it is the staff that make this hotel so special and makes you want to come back again and again. We were greeted as honored guests on check in and even though we were very early for check-in Ana took care of everything and went out of their way to take care of us. We had a great time celebrating our 30th anniversary, from the warm welcome, anniversary card and special treat in our room to everyone going out of, our way to make sure we wanted for nothing during our stay. The special treatment started before we even checked in, Anna worked with me on our itinerary for our stay at the estate making wonderful recommendations and personally took care of all the reservations, I did not have to do a thing. When I say they go above and beyond they truly do, even though Anna was on off the days we were staying at the Lodge she made it a special point to stop by our table at Wildes so we could meet in person and make sure we were enjoying ourselves. Wilde’s restaurant is a must, the atmosphere is relaxing and comfortable, the food is wonderful. Joseph is the star of Wilde’s, we dined there three times during our stay, and he ensured we felt like treasured friends. The Lodge is located within walking distance of Ashford Castle, and while you cannot enter the castle you can roam the magnificent estate and partake in any of the activities offered. They will happily arrange transportation is provided anywhere onsite if you're staying at either the Castle or the Lodge. Our room had access through the courtyard which was beautiful and had a lovely fountain in the middle with flowers and benches around it. It's a special place, we loved it. Again, special thanks to Ana at reception for taking care of everything we needed during our stay, I really appreciate your help getting my husband into a pair of Wellies. Josef in Wilde’s we truly enjoyed meeting you, and Nighn who took care of us at Wildes. Tristan, it was a pleasure meeting you and our conversation about the Lodge and estate. And a very, very special thank you to Anna for arranging everything for our stay and for the very special gift you delivered to our room at the Castle. I am waiting for a special occasion to open and enjoy, but every time I see it in the cabinet, I reminds me of our wonderful stay. God willing, we will be able to visit again.
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