Utente ospite
3 gennaio 2025
When traveling, it's important to stay local. Especially when visiting other countries. And the best part, this hotel is part of credit card point programs. So, there is no excuse to not book! A locally owned hotel (and hotel group) run by exceptional staff. Aranxa and Kritzy went above and beyond for our family. Room service and cleaning were top notch. The food at the upstairs restaurant was exceptional, and offered some local cuisine. The downstairs restaurant had private parties every day and night during our stay. So, we sadly were unable to visit. Edwmar and valet opened doors for us continously and made sure our luggage was loaded. An exceptional team! I did not want to dock stars, as this is locally run. However, I do want to be honest about the rooms. Due to design of the hotel, the rooms are an ecochamber for sound and light. Please bring a white noise machine (or three) and black out eye pillows. Due to the noise, we were unable to sleep - as you hear every elevator ding, when it passes the floor, and any noise in the hallway and within other rooms. We did attempt to use our phones and noise machine all on loud but it didn't cut out the noise. There were girls screaming and slamming doors every night of our stay. While it was miserable to go without sleep, the staff were exceptional.
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