Hotel Borgovico

Nice small hotel within less than a 10 min walk from train station. We were put in a family suite (easily fits 4) even though there were only 2 of us traveling together. It was also across the small courtyard from other rooms in the hotel and up a flight of stairs. If you have a lot or heavy luggage just be prepared (the staff was very helpful in getting the luggage up) otherwise there's an elevator in the main building if that's where you're staying. Beds were comfortable with a queen on the main floor and 2 twins in a loft area. The loft is not bad for the night but the stairs to the loft are a little dicey so use the handrail. Large bathroom/wet room. There was a tea kettle and tea amenities which helped. You can feel/hear the trains go by but not very loudly so if a light sleeper, earplugs should do the trick and they do stop around midnight and don't start again until around 0630 or 0700.  We didn't have breakfast at the hotel. City center was about a 15 min walk away and the water/lake was less than 10 min away. There is a grocery store about 5 min away and plenty of shopping and restaurants within an easy 20 min walk. Staff was very nice, professional, and helpful with information. I would recommend staying here.

Overall the stay was good. We did feel uncomfortable at night, there was no option to put the air on because the temperature outside was not hot enough. We had the windows open and heard a lot of noise outside. You can only take one hot shower at a time also. Besides this the place was clean and close to the train station.

We enjoyed our stay at the Borgovico Hotel! We stayed in the blue Superior Double room, which had floor to ceiling windows that looked out onto Via Borgo Vico. It was clean with a good sized bathroom. They also have a courtyard as well as some tables in the lobby where we ate our pizza takeout one night. The hotel is just a short walk from the ferry and the downtown Como area, and a very short walk to the lake. The street is quieter but also has a great bakery and some restaurants and a bar. Great location. Special shout out to Alex, who was so friendly and helpful, as well as the woman who also worked the front desk (I forget her name)! Thank you for everything.

Definitely no lake views. Staff were unkind and quite frankly rude. Tried to charge us for 3 nights when we had amended to a two night stay more than three months prior. Had to argue our point when we clearly had written confirmation…which quite frankly, ruined my trip. Shower was awful, water did not drain properly. So you had to use the hand shower and take 3min showers otherwise bathroom would flood. Told the staff about this on the first day and was promised something would be done, but no one even bothered to take a look. AC never worked properly. Stairs are dangerously steep and glass see through bottoms…not safe for children at all. This was meant to be a family room, but my husband ended up sleeping upstairs in the single bed and my son downstairs with me, as it was completely unsafe should he have needed to use the bathroom during the night. Would never recommend this place nor ever choose to stay here again! The attitude from the staff was utterly disgusting and disrespectful!