TownePlace Suites Columbus

The staff was amazing, but the location was extremely lacking. The A/C was loud, the pillows were pointless, and the bathroom door was broken.

We were there for Army graduation. The location to Fort Benning was good and easy to get to.

Nice property. The room was nice however the refrigerator seemed to have kept going in and out and not keeping our items cold. The doors also opened towards the wall and the fridge door scrubbed the floor which made it difficult for our senior adults to use the appliance.

There’s some issues that need to be taken care of Well we had a couple issues with the room the first room we were in the air was not working in the master bedroom and the door didn’t lock so we were moved to another room and in the master bedroom that door didn’t lock either but we had great service the staff was wonderful and they accommodated us as much as they were able to we frequent this hotel so hopefully our next stay will be better

Worth the stay Served it's purpose. Convenient to our needs, decent breakfast, froely staff. Number of "workers" staying for temp work jobs in area, and all nice....just low maintenance folks

Wonderful staff, rooms need update and deep clean The staff, especially the front desk management was wonderful. Very friendly and she was immediately responsive when the toilet plugged and fixed it. Also had a worker come up and look at it after that. It's not her fault, but the room could be detail cleaned. Very scummy where the tile meets the rug. Corners have dog hair and crumbs.room smelled a little like vomit initially and the air conditiioner leaks and makes the floor wet or else something was spilled near/under it. The room needs work and did not really match the high quality pics in the photos. Cleaning staff could be bettter but the desk staff was fantastic. Nice clean lobby.