Utente ospite
27 febbraio 2023
DO NOT STAY AT THIS HOTEL. We found a massive cockroach in our room. Be prepared to wait at least 10-20 minutes for an elevator on the weekends, there are zero amenities in your room. Not even a refrigerator or coffee. If you want coffee in your room it cost an additional $25. A school trip was on our floor and making so much noise, running up and down the hallways, when we called security AND the front desk, no one answered, so we had to get out of bed and ask the other guests to keep quiet, which they did not. We stayed for 7 days and had to pay a service fee of $232 when we checked out, and despite these complaints they would only take 2 days off for our inconveniences. Staff could care less about making this right. We told them that we would be making a bad review so future guests aren’t treated the way we were, in which they did not care. That tells you right there that they do not care for their guests.
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