London Heathrow Guesthouse

服務還可以

不錯好好好

BEWARE BEDBUGS ABOUND. Management not interested . Please avoid at all costs. Bedbugs are so easily transferred especially if you are not aware they are there. Luckily for me I heard other gusts complaining during checkout so knew exactly what had caused my spots.

Booked 2 rooms for 2 nights at London Heathrow Guesthouse in Slough. The room was absolutely disgusting. Arrived late with 2 children so decided to stay rather than look for an alternative at that time of night. Slept on a towel I’d brought rather than the horrible bedsheets. My daughter slept on my coat. Couldn’t use the shower as I would have been dirtier when I got out than when I got in. The other room my friend stayed in was even worse. Didn’t return the following evening & eventually managed to book alternative accommodation that was clean. Tried to get a refund for the unused night. Hotels simply not interested & now not responding. Told them I wouldn’t be returning that night because of the state of the room. Refused a refund due to the “terms & conditions”. Room was cancelled before I left & cancelled because of dirty & damp conditions. Hotel claiming it wasn’t cancelled. Avoid at all costs.

Monica was very helpful on arrival [upgraded to ensuite bstroom for mont £10 only!]met other owner Tony in the morning. Overall very welcoming. It was clean to a high standard and is superb value for money (Heathrow is 15mins [max 20 to 25 mins to terminals

I have been using this guesthouse for over 17 years I find the place clean and tidy and the manager is very helpful. The place has good links to the airport and easy access to the motorway and central London also they offer a good breakfast plus they have a kitchen which can be used by the guests will be back soon