Utente ospite
1 marzo 2024
No microwave in room, one is located on each floor which is very inconvenient. Used to receive a free bottle of water for being a IHG member, not anymore. No desk lamp, no cotton blanket (I don't like the duvet/comforter that was on the bed, too hot for summer) no choice of pillows, they were all too soft, usually you have 2 firm & 2 soft, not here. Thermostat must be automatically regulated when you check in. I could not lower it below 73 for a/c, which is too warm for me. At least the guest should have a range of temps they can regulate the thermostat while they are staying here. Would like to see a 3pm check-in and 12 noon check out time implemented. There needs to be a guide book to show you the exit plan, emergency phone numbers, nearby restaurants, sights to see, tv guide, and general information for the area. A menu for the on site restaurant would also be helpful as website showed room service. I was unable to connect to the Wi Fi even after having 2 staff members help me. For a new hotel, I was disappointed it did not have the amenities that I was used to at the Holiday Inn. On site restaurant needs to have better access from inside the hotel. It appeared not to be open the 2 mornings I went for breakfast. It was, but I had no idea I was to walk through the bar part to get to the breakfast area. I was attending a conference, which was the only reason I stayed here.
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