Hotel in zona Lakes On Tennyson, Collin County

One night stay due to procedure for husband to avoid traffic delays. Was greeted by Tiba who was the friendliest staff I have met in quite some time. Most are just doing their job with not much conversation. We enjoyed our short stay, hotel room was clean and the general hotel was clean as well. Not sure where some of the negative reviews comes from as we did not encounter any of that.

Ci piace stare qui, è proprio nel centro della città, c'è tutto intorno a questa zona molto occupata.

L'hotel era convenientemente situato proprio fuori dalla strada. La nostra camera era estremamente pulita e odore sorprendente! Ci era buono shampoo di qualità nel bagno, non il vostro tipico shampoo alberghiero economico e sapone bar. Aveva prodotti di merda! Il pranzo complimentare era davvero buono. Muffins, bagagli, caldi peperoni, pancake e yogurt chobani.Anche il personale era molto amichevole. Sicuramente consiglio questo hotel per chiunque cerca una camera a prezzi accessibili, questo è sicuramente il luogo.

Rimasto qui per quattro notti. Absolutamente ama questo posto! Grandi servizi, grande personale per la maggior parte. Le tavole da piscina e il colazione piena sono incredibili. La posizione è fantastica. Tuttavia, assicuratevi di comunicare e chiedere il tasso giornaliero. Può fluttuare in modo significativo senza il vostro sapere. Solo ricordatelo quando si prolunga il vostro soggiorno.

Non colazione!!Nessun bottiglia d'acqua!

I am going to start by first saying that this review of mine is going to be a complete first. Throughout my travels I have not had the chance to revisit one Hotel or resort that I have been too even though I say i would and might one day that has not happened untiil now. My family and I have became avid hockey fans of the nearby ECHL team close to this hotel and fate bought us back 2 weeks in a row. I choice this hotel due to its location to the game and it was super close to almost everything. There was zero noise from the inside and out and we sleep like babies both visits. The downsides really happened on this last weekends trip and that deals with mainly customer service. Both trips we noted that the rooms had not been dusted in some time with a large collection of dust seen on the top of the frigerator and above the vent from the cooking area inside the room. At breakfast both on Saturday and Sunday the woman working the breakfast area was asked if they had anymore milk or spoons and both times was very rude and did not offer to get either for my family. I also seen this same worker be very rude to an older man who just asked what time they stopped serving. Housekeeping also asked me as i was on my way up to my room an hour prior to check out if we were checking out already because they needed to get a jump on cleaning the room and my reply was i still had one hour to check out. I also noted that as i passed on the first floor and ontop my floor at the top that trash was not being picked up as it was on my first visit and towles also were not being pickup up even at one point my room being ignored until the next morning. I also asked for extra towles the last day and those were never delieved. I also noted the first tip i had to call the front desk to get more towles sent to the pool area. I can say that this is my go to hotel to watch the games in the area but that customer service needs a touch up. Also i will note that the contactless check out does not work and i still after checking in on the app i still needed to go to the front desk.