Port of the Islands Everglades Adventure Resort

The property presets itself quite well, but the room left a lot to be desired and, no restaurant, no daily room service, no one at the desk, the room ac and tv had no instructions and were difficult to use, very slow wifi, the "included breakfast" was two brown bags of wrapped cookies and etc., and one day there were two "pancakes-eggs w/cheese and sausage patty" that was delivered the evening before for the next morning's breakfast delivered thawed out, when reading the directions it became obvious that the sandwich was to be micro waved from frozen and by the time we discovered this, in the morning it had been thawed for over a day.....this could be sickening for real. There was no bottled water in the room for coffee, the lamp next to the sitting table was noticably damaged with the bulb holder knocked off its holder and was left unplugged. The coffie maker top was put back together wrong and it took two days for us to understand this, and it would not work properly until we fixed it. We had to ask for two extra towels on our third day there, and the shower head leaks water after being turned completely off. The repair to the doors leading onto the outside walkway which looked like a terrace in the ads, was really just a walkway, but the two doors were visibly repaired and never painted to match after the repair. The front door to the unit would not latch so only the bolt lock held the door closed. My advise, management, stay in this unit one night, you will know.

This was a place to relax see the wildlife and be in peace the staff was the best and we loved the rooms fir the price