Hotel in zona Parque Infantil, Colares

We had a great time during our 5 night stay at the Vila Gale Sintra. I’ll start with the pros of the resort. The property itself is beautiful. The pools, the scenery around the hotel are amazing. The family room layout was great for us. It was essentially what appeared to be what used to be two rooms combined into one. The large balcony was great for sitting out at night. The sunset was spectacular from our room. The kids activities were great as my kids got to enjoy the carousel, playground and trampoline park. Be aware though that they only open these at certain times throughout the day. The breakfast was great and had a ton of selections. There were a few cons, the first was the buffet dinner. It was quite expensive at 29 euros per person and the options werent great. They only really had one meat and one fish that they were cooking and there was a line to wait in if you wanted it. We only ate dinner there the first night. The room was partially refurbished. The carpet looked older and the sliding door within the room kept coming off the tracks. And the bathroom was a little odd in that the vanity was open to the rest of the room. So if someone needed to use the lights for it they would light potentially wake up the person in the room if they were sleeping. Then the WiFi, while it worked well for the most part, kept having to reconnect to the network. This happened on both my phone and iPad several times each day while I was there. The location of the hotel has its pluses and minuses. It is a quiet resort away from the city of Sintra. And it’s also located in a place that makes it easy to get to the beach and Colares. But there isn’t anything else right around the hotel so you need to rent a car or take an Uber to get around. We took and Uber and it did work pretty well. Nothing is within walking distance and the nearest bus stop is a 20-30 minute walk away.

We stayed for 3 nights in this hotel. It is well located in Sintra and presents very nicely (modern lobby decor, good views, large rooms), however we found the service at this hotel inadequate in the following respects: 1. Parking. We came to Sintra in a hire car. I chose this hotel because the booking.com website said that private parking was possible on site at a cost that we were willing to pay. I emailed the hotel before our arrival to arrange for parking but they never replied to my email. When we arrived there was no parking anywhere near the hotel so we parked a long distance away. When we reached the hotel I asked about on site parking and was told that none was available due to a private event being held at the hotel which was scheduled to finish by 8pm that evening. The woman at reception was very haughty and unhelpful, when I asked whether we could get a parking spot after 8pm she just dismissed my request. We ended up leaving our hire car parked a fair way away which was OK for us as we are used to hiking long distances uphill but if you have any mobility issues or are with young children this situation would be a nightmare. 2. On our third day our bath towels were not changed until I specifically asked at reception at about 5pm. Apparently they had had a problem in the laundry. When bath towels were finally delivered they were damp. 3. The toilet in our room took an unusually long time to refill after flushing. 4. The holders for the bath wash, shampoo and conditioner in the shower were very flimsy, one of them fell off as soon as I applied for some soap. If I were to revisit Sintra I would look for somewhere else to stay.

Sintra Marmoris Camelia Hotel is a lovely small boutique hotel located in old Sintra within walking distance to the sights. The rooms are unique, large, well-appointed with stunning décor, large bathrooms, with stunning views of the castle and greenbelt. The location is perfect! The concierge will help plan a nice day of sightseeing, transportation or dinning in the area. They are extremely helpful always greeting you with a smile and willingness to help. Breakfast was yummy and is made to order in a lovey setting either inside or outside on the patio. In the afternoon, their sister property offers wine tasting for the guests at both properties. Thank you – The Team at Jetsetz

Myself and my 4 year old son stayed here for a weekend, and it was fantastic! We received excellent communication from the front desk via email as we arrived after check in, which meant we could get straight up to our room upon arrival. It's in a great location, and has modern, clean, fresh décor and super friendly staff. The bed was comfortable, bathroom spacious and A/C. There was plenty of extra bedding in the cupboards too which meant you could change the sheet for a duvet if the weather suddenly changed. The breakfast was a good price, and great continental selection; my son ate everything in sight, and they even went above and beyond to make him pancakes as a treat! There was an honesty bar available throughout the day too for any quick snacks or drinks which was reasonably priced. There's a local grocery shop, pharmacy, café and restaurants all 5mins walk away too which is so useful when travelling with children. Sintra itself was beautiful, my son loved the views, visiting Quinta da Regaleira and spotting the 'castles!' on top of the hills. Do be aware Sintra has a micro climate so the weather can be breezy and cooler than expected! Thank you to all the staff and friendly guests for making us feel so at home, and 100% recommend this lovely hotel.

Sono rimasto qui per qualche giorno, quando ho promesso un viaggio in un hotel di fronte alla spiaggia. Non aveva negoziato sul vento e sulle onde, ma la stanza era confortevole, pulita. Il personale era sorprendentemente gentile e molto utile. Tutti parlavano perfettamente inglese. La camera ha anche una vista super mare. Questa è di proprietà della famiglia, non una catena grande, quindi ha un decoro lussuoso. Molto consigliato!

Abbiamo scelto questo hotel per poter essere pronti la mattina a visitare Sintra e per questo scopo è eccellente. Parcheggio gratuito all'esterno, servizio di luggage store, colazione con discreta scelta e camera pulita, anche se piuttosto piccola come in tutti gli Ibis. Il personale è molto efficente e premuroso, il servizio è molto buono, peccato per la cucina pechè non è all'altezza: noi abbiamo cenato qui per comodità essendo arrivati tardi, ma consigliamo di uscire perchè non ne vale la pena. Per il resto, invece di partire da Lisbona per arrivare a Sintra, soprattutto se avete la macchina consigliamo di scegliere questo hotel.

L'hotel è in generale ok, ma la mia esperienza è davvero controversa. Pros: Buono valore per soldi. La posizione è piuttosto centrale. Camere pulite. Musica in diretta nella zona di riposo vicino alla ricezione di tanto in tanto. Coni: Il processo di pulizia è distruttivo, non ha logica, non ha un orario preciso, possono anche entrare nella stanza con un segno di ”non disturbo” sulla porta. La prova sonora è scarsa, quindi tutti i rumori esterni possono essere facilmente sentiti. La gente di accoglienza potrebbe essere più amichevole (sorridendo e dicendo ”ciao” ai clienti quando si verifica un contatto oculare). Non ho ancora provato il colazione.

Wunderschön gelegen, topmoderne Einrichtung, nettes Personal, einziges Minus die stark befahrene und laute Strasse zwischen Hotel und Meer...

L'albergo e' bellissimo, le stanze sono comodissime e il personale molto gentile. Gli ospiti hanno a disposizione spazi comuni molto ampi, sia all'aperto, con varie piscine, sia al chiuso. Il salone all'ingresso, grandissimo, e' arredato con mobili provenienti da navi, ed e' delizioso. Le aree a bordo piscina sono dotate di comode sdraio. In portineria sono disponibili ascigamani per la piscina o per il mare, attenzione dovete restituirle appena non vi servono piu', senza lasciarle in giro. La colazione e' favolosa, con incredibile scelta sia di dolci che di salati. Rimanendo per parecchi giorni al villa gale' si rischia di ingrassare decine di chili. A disposizione anche una piscina coperta, un centro massaggi e una mini palestra. Sia in palestra che nel salone all'ingresso gli ospiti possono bere una deliziosa acqua aromatizzata con frutta, veramente gradevole. La vista sul mare e' stupenda, sia dalle stanze sia dagli ampi terrazzi. Piu' volte abbiamo bevuto aperitivo al tramonto sul mare! Alcuni problemi: Vi sono parecchie formiche (nei terrazzi, non nelle stanze) e mosche. Vabbe' non e' colpa dei dirigenti dell'albergo, ma oggi la chimica e la tecnologia permettono di affrontare questo problema. La luce in bagno e' fioca, in particolare per farsi la barba manca una illuminazione forte vicino allo specchio. Analogamente, la lampada del comodino non va bene per leggere perche' e' troppo bassa. Noi eravamo tre in stanza e continuavano a mettere asciugamani per due. L'ho fatto presente, poi lo rifacevano ancora pur vedendo tre letti occupati, poi mi sono stancato e ci siamo arrangiati. Il bicchiere che avevo. usato per bere durante la notte non veniva cambiato. Le stanze alcuni giorni venivano rifatte tardi , dopo le 14. Io sono stato in vari alberghi in parecchie citta', in tarda mattinata le stanze erano sempre rifatte, specie se sono state liberate la mattina presto.Probabilmente le signore delle pulizie sono poche, bisogna assumerne di piu' ma soprattutto bisogna formarle. In un albergo di gran lusso e di gran fascino come questo non e' accettabile trovare il bicchiere non cambiato. La doccia ha un getto un po' fiacco, anche li', un albergo di lusso deve avere una doccia adeguata. Il sapone liquido/shampoo presente nel bagno non e' di buona qualita', in particolare per i capelli. Manca la crema corpo. Nonostante questi problemi, che il management se vuole puo' rapidamente risolvere, io consiglio questo albergo e se tornero' a Ericeira sicuramente andro' li' Il giorno della partenza era presto per la colazione e ci hanno dato un lunch box contenente due ottimi sandwich, acqua, una mela e succo di frutta. Un gesto molto gentile che non erano assolutamente tenuti a fare. giovanni

This is a rather elegant Pousada which is managed by the Pestana Hotel chain. Checking in at Reception was painless and swift. The staff generally were pleasant and friendly. Our bedroom was on the ground floor overlooking the car park. We needed to keep the windows closed for security and the curtains closed for privacy. The bedroom was pleasantly furnished and in good condition. The bed was king size and very comfy. There was plenty of hanging space for clothing The size of the room left very little space to conveniently store suitcases. The room was equipped with a refrigerator but no mini bar. There was also a television which as far as I could tell only had Portuguese programs. I could not find any English language programs. This did not really a problem because I was staying at this hotel for a limited time and did not want to watch TV. The bathroom was en suite with both a bath and a shower. The bath was useless because it did not have a bath plug and the hotel staff were unable to find a bath plug for me. There was plenty of tepid warm water for washing. However you need to have patience to have hot water. Hot water took a lifetime before it reached our room Our bedroom must have been some distance from the boiler because other guests did not suffer the same problem. A lot of water was wasted while waiting for the hot water. This was not a good way to “Save the Planet” as instructed by a sign / notice on display in the bathroom from the hotel management. The plug in the wash hand basin did not work properly. As you will realise having a wash in this hotel was a bit of an ordeal. Buffet breakfast had lots to chose from with a choice hot and cold dishes. The Lounge bar is comfortable and pleasantly furnished. Apart from the lack of bath plugs, the hotel is in good condition and decorative order.