Lindsay
6 giugno 2024
The hotel itself was stylish and comfortable to stay in. The fact that there were over three security guards at each door with metal detectors, with facial temperature checking machine screens and guards at every elevator before entering to get to your room, made me think that there’s crime there, but I also felt safe as well. The hotel staff, mainly reservation desk & bell hops, are not professional. Almost everyone that works there aside from a couple few, treats their workplace like it’s their own personal hangout spot with gossiping and mediocre customer care and almost every male in the hotel has no shame whatsoever checking out women who are guests and making cat calls to the female guests, even in front of their husbands and children. They also need to train staff on policies and protocols of checking in and out guests while paying attention to full details of their expenses and provide guests the best experience possible. The ****** and hotel itself is actually really nice and updated and the rooms are comfortable and designed well. I have to say the best part of the hotel would be their restaurant, Vintage, and everybody who works in there. We had the best experience with that place out of the 3 days we were there. The food is amazing too!
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