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5 stelle

The Ritz-Carlton, Cleveland
4.3/562 Recensioni

The Ritz-Carlton, Cleveland

Cleveland|0.53km dal Quicken Loans Arena
We were mostly very pleased with our 7 night stay. From the moment we drove up we could tell this was a great properly. The gentlemen who helped us instilled the utmost confidence that our car would be taken care of property. Check-in went smoothly and baggage handling (by one of the men out front) also great. We had a lovely suite. We requested that the comforter be removed and replaced with blankets. The housekeeper came immediately and took care of this request. We were not pleased that robes and slippers were not provided and even more displeased that no turndown was available either. At $1,000 a night this should not happen. A bigger issue was the lack of proper housekeeping. I have never seen so much dust in a room. I put a pair of black slacks on the vanity stool and they were covered in thick dust. I then looked around and found almost every other surface was laden with dust as well. Although we had service every day, the drape was left hanging off the rod, shower and fixtures left uncleaned and drinking glasses were not replaced. A lamp that didn't work was ignored even though we put the plug up on the table to show them. The pillowcases were not tucked on the pillows correctly. With no pillow protectors you could see the not great looking pillows. Also, not happy with the large bottles of shampoo, body wash etc., they seem to have done away with the small bottles that are easier to use in the shower where there is limited space. Also, a card on the counter telling you these bottles are for use while you are at the hotel. I inquired at the front desk, they said they are $50.00 each if you remove them. They also said the small bottles are no longer available. After using them, I have to say they weren't that great. Additionally, a shaving shelf would be great in the shower for the ladies. At breakfast one morning I went to the front desk to tell them about the abundance of dust. A lovely manager, Michelle Thomas was very nice. She immediately comped one of our nights and said she would address this with housekeeping. This is a lovely hotel. Staff, valet, front desk, restaurant are very nice. We would not hesitate to stay there again. It's a shame to see it improperly cared for. I will review Turn restaurant separately. It was a highlight.

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Viaggio di lavoro

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Colazione

Metropolitan at the 9, Autograph Collection
4.4/597 Recensioni

Metropolitan at the 9, Autograph Collection

Cleveland|0.4km dal Quicken Loans Arena
With a stay at Metropolitan at The 9, Autograph Collection, you'll be centrally located in Cleveland, a 1-minute drive from Progressive Field and 8 minutes from Cleveland Clinic. This upscale hotel is 0.8 mi (1.3 km) from Rock and Roll Hall of Fame and 4.7 mi (7.5 km) from Case Western Reserve University.Enjoy recreation amenities such as a 24-hour health club or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.You can enjoy a meal at the restaurant serving the guests of Metropolitan at The 9, Autograph Collection, or stop in at the grocery/convenience store. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has 14000 square feet (1260 square meters) of space consisting of conference space and meeting rooms.Make yourself at home in one of the 156 air-conditioned rooms featuring iPod docking stations and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.

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Leggi le recensioni degli ospiti sugli hotel di Cleveland

Stai cercando un hotel vicino al seguente luogo di interesse: Quicken Loans Arena? Confronta tariffe e recensioni delle camere per trovare il soggiorno ideale.
Hilton Garden Inn Cleveland Downtown
3.6/5101 Recensioni
Il palestra di Nba è vicino, arrivando a piedi dieci minuti.
Tru by Hilton Cleveland Midtown
4.2/5108 Recensioni
La posizione dell'hotel è tra la città centrale e l'Università di Riserva occidentale, la zona circostante è generalmente, le strutture interne dell'hotel e l'igiene sono buone.La colazione è regolata in questo hotel di livello
Holiday Inn Cleveland Clinic
4.1/5101 Recensioni
Viaggiare in clinica di Cleveland per app mediche. Vicinanza e servizio di navetta per app. Ambiente piacevole, tranquillo, sicuro quando 6 ore da casa. Il mio grande novellame di Stanley è stato con noi!
Crowne Plaza Cleveland at Playhouse Square
4.1/5103 Recensioni
Cleveland, una bella città vicino ai cinque laghi, ha visto inaspettatamente molti topi nell'anno di autunno. L'hotel è molto grande, molto pulito. La colazione è la colazione standard americana.
Residence Inn Cleveland Downtown
4.1/5101 Recensioni
Grande posizione per andare a un gioco Cavs. Grande e confortevole.. Fair breakfast. Io resterò di nuovo.. !
The Ritz-Carlton, Cleveland
4.3/562 Recensioni
We were mostly very pleased with our 7 night stay. From the moment we drove up we could tell this was a great properly. The gentlemen who helped us instilled the utmost confidence that our car would be taken care of property. Check-in went smoothly and baggage handling (by one of the men out front) also great. We had a lovely suite. We requested that the comforter be removed and replaced with blankets. The housekeeper came immediately and took care of this request. We were not pleased that robes and slippers were not provided and even more displeased that no turndown was available either. At $1,000 a night this should not happen. A bigger issue was the lack of proper housekeeping. I have never seen so much dust in a room. I put a pair of black slacks on the vanity stool and they were covered in thick dust. I then looked around and found almost every other surface was laden with dust as well. Although we had service every day, the drape was left hanging off the rod, shower and fixtures left uncleaned and drinking glasses were not replaced. A lamp that didn't work was ignored even though we put the plug up on the table to show them. The pillowcases were not tucked on the pillows correctly. With no pillow protectors you could see the not great looking pillows. Also, not happy with the large bottles of shampoo, body wash etc., they seem to have done away with the small bottles that are easier to use in the shower where there is limited space. Also, a card on the counter telling you these bottles are for use while you are at the hotel. I inquired at the front desk, they said they are $50.00 each if you remove them. They also said the small bottles are no longer available. After using them, I have to say they weren't that great. Additionally, a shaving shelf would be great in the shower for the ladies. At breakfast one morning I went to the front desk to tell them about the abundance of dust. A lovely manager, Michelle Thomas was very nice. She immediately comped one of our nights and said she would address this with housekeeping. This is a lovely hotel. Staff, valet, front desk, restaurant are very nice. We would not hesitate to stay there again. It's a shame to see it improperly cared for. I will review Turn restaurant separately. It was a highlight.

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