Hotel a 3 stelle a Cleveland

總體尚可，但也就是國內全季水平，這個和國內英迪格酒店的定位大相徑庭，這一點國內來的朋友要有所準備，除了前台基本不要對服務抱有期望，這個是疫情後美國酒店的通常情況。

Stayed the same weekend that both the baseball and football teams were playing at home, so all the hotel rooms in Cleveland were over priced. This was the most reasonably priced, was only 20 minutes from the ballfield. Appreciate the ability to check in early online and pick your own room. Although the hotel is right by the airport, the soundproofing is great and we did not hear any of the planes. Could actually see the planes coming in to land which was neat. The room was spacious, had a king size bed. The room was clean with comfortable bed and pillows. Appreciated the Keurig in the room, as there was no coffee available in the lobby. The TV in the room was actually quite large in size compared to most.We did not try the hotel room service or a restaurant as we mainly just used it to sleep. The blackout shades were not the most effective and would have appreciated if housekeeping did not knock in the morning when we had left the privacy sign on the door. Noon checkout time is great. Overall very solid establishment, Do appreciate hotels that for the same price provide free breakfast in the morning but this was not one of them.

Grande posizione per andare a un gioco Cavs. Grande e confortevole.. Fair breakfast. Io resterò di nuovo.. !

L'hotel è un edificio storico americano molto antico e ha un sapore americano.Il servizio del personale è entusiasta.E la posizione è molto eccellente, e la distanza a piedi intorno è il museo d'arte e il museo di storia.

I live in the Cleveland Ohio area, and travel very frequently. When I fly out of Cleveland I usually fly out early and fly in late, so, as I don’t drive, I need a hotel to stay at so I don’t inconvenience my ride. I have been staying at this hotel for years, and I have never had anything less than an outstanding experience. We are ambassador elite customers, and service like this is what keeps us coming back to Marriott hotels. The front desk personnel are always extremely pleasant, the hotel is spotlessly clean, the rooms are clean, spacious and very comfortable. We always stay on the main floor and usually have a great view of planes coming and going. This will continue to be my go to hotel for travel to and from Cleveland Hopkins. Even the restaurant is good. I mean, not for a hotel restaurant, but for a restaurant, period. Food and service are both consistently excellent. I currently have three more stays booked at this hotel. Keep up the great work guys! I recommend this hotel unreservedly.

Il letto era terribile.Mi ha fatto male la schiena.Ma il barista Katoya ha fatto più di quanto con la sua grande personalità e cocktail. In generale, mi è piaciuto davvero il mio soggiorno in Cleveland e sarò certamente tornato a questo hotel in futuro

Un design molto contemporaneo e non ben pensato con una sedia, nessuna lampada dal letto, il dispensatore di sapone nel doccia era vuoto per due giorni, i commutatori di luce fanno un suono forte cliccando quando si spengono o si accende, Non come un regolare cambio a casa che è tranquillo, la porta scivolante per la zona della doccia bagno corre verso il muro con velocità e forza causando un suono abbagliante contro il pannello di base della tela. Non è facile essere tranquillo quando qualcuno sta dormendo. Inoltre, non è disponibile nessun parcheggio, quindi un valet e $35 per notte dovrebbe essere aggiunto al costo. Avevamo una stanza che guarda il lago e la pista ferroviaria, che è ben utilizzato. Tra la musica bar giù e il treno, non è un soggiorno molto tranquillo. Il sistema di due ascensori per entrare nell'hotel e poi nelle stanze era confuso e mi sono sentito malato di essere un ascensore flunkie alla fine di due giorni. Il lobby è freddo e inospedale con sedie e tavoli metallici, sedi a bassa temperatura e luce neonatale. Ho fatto la prenotazione con una data da cancellare, e la data dopo la data di cancellazione ho ricevuto un'e-mail che descrive la situazione di parcheggio che costa $35 per notte, non incluso il consiglio di valet per ogni entrata e uscita, e la possibile questione di rumore con la promessa di trasferire la stanza in un luogo più tranquillo se è turbolente. Abbiamo cercato di fare colazione all'hotel, perché ci sono due ristoranti, e non sono aperti nel tempo. ci è una cucina nel lobby dove si può fare un panino per colazione, ma non è nulla che farei di nuovo. Ho trovato parcheggio in strada per 17 dollari a notte e un cabinetto da soli. Il ristorante sul livello principale, Lagos, era eccellente, anche se prezioso. Il personale era eccellente, amichevole, utile. È come un hotel progettato da un designer che non ha molta esperienza di soggiornare in un hotel. Un tipo di swing e una miss, ma penso che la posizione sia buona per il nuovo sviluppo del centro.

Viaggiare in clinica di Cleveland per app mediche. Vicinanza e servizio di navetta per app. Ambiente piacevole, tranquillo, sicuro quando 6 ore da casa. Il mio grande novellame di Stanley è stato con noi!

I have been staying here for months, and this is hands down the WORST hotel chain in North America; honestly, I would expect better service at a Motel 6. If you are heading into town, I would recommend The Crown Plaza; it’s cheaper and much nicer; the amenities are 1000X nicer, they have hot food, and the staff is not RUDE, LAZY, or STUPID; heck you can go down the road five minutes and stay at The Best Western Plus for $50 a night and have much better amenities and a well-trained staff. It really shows what larger chains offers when it comes to Human Resources and Training Programs, and their parent company is heading into bankruptcy; hence why their prices are too high. I have several hundred hotels stays under my belt, and a hotel lobby should be welcoming and inviting, this one looks like a large storage closet/abandoned building/war bunker. They have stacked up furniture everywhere, garbage/empty boxes all over the place, and 10+ signs saying no guest access. Then when you get into the staff, it gets WORSE, much WORSE. Carla, The President/CEO of Sonesta Hotels (in her mind), has absolutely no business being in Guest Services, and you have to deal with her STUPIDITY, RUDENESS, and LAZINESS 80% of the mornings here; and talk about getting your day off to a HORRIBLE start; and it’s a race situation since I am white. If you need to get anything complete and she is working, your best bet is to wait till she leaves for the day or find a work around. She will literally talk in circles and confuse you, just so she can avoid doing any type of labor (she actually steals your intelligence and drive), she gets ANGRY when she has to get off her chair; grant it, she is normally sleeping in that chair, hiding behind a sign; hence why I was order not to use the dinning-room/war bunker entrance for coffee, and instead have to walk all the way around the building in the cold (she can’t hear me come in when I use the dining room entrance). I had an employee STEAL a package delivery, and then I got stuck working with the WORSE management team in the world. I was accused 6 different times of running a scam for $48; Please, I make 5x that in the amount of time it took to correct the PETTY THEFT. Santo demanded proof the package was delivered, which I supplied immediately, then 3 messages at the Front Desk and 1 phone call later zero response, I finally called corporate, sure enough, Santo calls the next morning ANGRY because I call corporate. When I first got here two months ago, I stayed right next to the noisy highway that pours pollution out, can’t be healthy, so I moved to the other side of the property, when I checked in the first time, I was given one key, on the second one, I was given two keys by Elissa. With the known THEFT problem here, I was straightening up for the 3rd time, since housekeeping was a no-show/no-call for two appointments earlier that week, and realized, I better grab that second room key before housekeeping STEALS it, low

Il palestra di Nba è vicino, arrivando a piedi dieci minuti.